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Service from Coral Windows - **RESOLVED**

Horsforth80
Horsforth80 Posts: 1 Newbie
edited 5 September 2017 at 8:18PM in Consumer rights
** Post deleted**
***UPDATE***

I've now had contact with the owner of Coral, who paid a personal visit to me at my home. After discussing the issues in depth and listening to our side of the story (and us his), we've now reached a resolution and their apology/resolution has been accepted on our side. Not sure if I can remove this post but in the last couple of days Coral have moved quickly and effectively to resolve our issues. We're very pleased with this and glad we can draw a line under our complaint. :T
(05/09/2017)

L

Comments

  • Shaka_Zulu
    Shaka_Zulu Posts: 1,689 Forumite

    Any ideas?
    L


    Just pray that they have sorted all your issues as I expect as time goes by they will be less and less keen to come back out.
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    Have they rectified the faults?
    "You were only supposed to blow the bl**dy doors off!!"
  • lincroft1710
    lincroft1710 Posts: 19,276 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    How much compensation are you looking for?

    If you have provable losses, e.g. lost wages because of keeping appointments, you could write and ask that they reimburse you. If they do not agree you could use Money Claim Online to claim the money back. But that is about all you would be entitled to.
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • How stressed were you in monitory terms? How much are you hoping for?
This discussion has been closed.
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