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TV broke within 1 year's manufacturer guarantee - they refused to fix it

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Comments

  • So basically you're a scammer - that's why you can't go to into the reasons you can't go to the retailer.

    I'm glad karma has got you - maybe it's a lesson in being honest next time eh!

    Enjoy your broken TV.
  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    neilmcl wrote: »
    http://i.imgur.com/hi3ZwBp.jpg

    http://i.imgur.com/1BmfBJp.jpg

    Odd that the TV isn't on it's stand and simply propped up on a bed.

    Most likely been wall mounted. The question now is was the TV being moved and that's how it got damaged and why it's not on the wall or did it get damaged on the wall and has been taken down for diagnostics and to take pictures.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I wonder if the replies from the OP in this thread will get deleted.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    DCFC79 wrote: »
    I wonder if the replies from the OP in this thread will get deleted.
    What replies, did I miss something?
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 27 August 2017 at 7:53PM
    neilmcl wrote: »
    What replies, did I miss something?

    Probably not, but the OP has decided he wasn't getting the answers he wanted and has now deleted his opening post, citing "People attacking me".

    For those that missed it, the opening post has been quoted in post#3.
  • Shaka_Zulu
    Shaka_Zulu Posts: 1,689 Forumite
    Ha ha ...........been caught with his fingers in the till, thieving git!

    Best add back the original for context
    My Samsung TV has a glitched display as you can see in the picture below. However there's no physical damage to the screen as you can see by the 2nd picture. I contacted Samsung to claim on the 1 year's manufacturer guarantee but they refused to fix or replace it. They said that I must have dropped it to cause that problem in the picture. I did NOT. I just turned it on one day and it was glitched.

    Are they legally required to fix or replace the TV?

    TV Glitched: i.imgur.com/hi3ZwBp.jpg
    TV turned off: i.imgur.com/1BmfBJp.jpg
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Can I just say Holygamer you weren't attacked, you got ypurself into this position and karma has come back to bite you.
  • Cornucopia
    Cornucopia Posts: 16,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 28 August 2017 at 10:03AM
    More generally, I think the OP's apparent activities are a slightly skewed interpretation of the MSE ethos. The aim is not to out-smart large companies at all costs. The aim (I think) is to do mutually agreeable business with them in ways that are fair, lawful and represent good value for money. This being against a background where the typical large organisation seems to have lost the plot on such things (or at least have scope for negligence in delivering them).
This discussion has been closed.
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