Power surge

LD

I think the first thing to determine is whether you are currently on the network or on a temporary generator, if it's the second and by not working you mean the central heating controller loses or gains time, it's probably temporary and will be remedied once your supply is back on the network. The reason for this is that the controller relies on the mains 50Hz AC for timing and temporary generators do not supply a reliable 50hz AC thus causing problems.

Having said that, a couple of years ago I claimed for a few transformers that had 'blown' as a result of a supply drop to 110v which of caused an overloaded secondary (the connected equipment still wanted full power).

The initial letter was a firm 'not our responsibility' go jump type of reply, I then sent a polite second letter pointing out that the last time I checked prevailing case law it was indeed their responsibility and asking them to direct me to the newer case.

I got a letter back saying it was being transfered to their insurance department and that they would be in touch, which they did and settled, not a great deal of money involved but the principle of the matter.

The case law? I can't fully recall which is why I wrote to them like I did, but from memory it's a tort case and the supply outage was caused by workman that cut a cable and caused a business to lose a 'job' in production, think it was a furnace or similar and whatever was lost due to the supply interruption. the court awarded for that loss but it did not award for loss of profit for the inability to process further lots due to having no supply for a week after or whatever, as this is classed 'pure economic loss' and as such not recoverable in Tort.

And I might add that the workmen were not form the electricity board.

so bottom line is they are responsible for any faults that arise, on the balance of probabilities, as a result of failure of supply, but wouldn't tell you if you don't know