Is this a fair price?

lukeleaf

The pipe from the dishwasher burst off (the screw bit that goes over the top split in half) last night resulting in a bit of flooding to the kitchen and hallway. Managed to switch the main water off and stop it to the dishwasher and get most of it mopped up.
The plumber who had fitted the dishwasher just a few months ago came this morning and fitted a new pipe (previous pipe was from AO.com with the dishwasher) and wants £100 cash tomorrow.
He only spent maybe 30 mins doing it and it looks like when he fitted it last time it was over tightened (teeth marks on the part that split) . Who's at fault, AO for the pipe or the person who fitted it.. Should I be paying that amount to the plumber?

:money:

tinypic /r/ 2csdq9x/9

macman

It's a bit late to dispute the quality of the original install now, though it does sound like it was overtightened. This is a simple job that you could have done yourself in about ten minutes: pull out the d/w, unscrew old drain hose at each end, screw on new one. Job done.
There should be an isolator on the supply side so that you don't have to turn off the main stopc*ck.

lukeleaf

The plumber who overtightened it, came to fit the hose this morning and charged the £100. Yeah popped the isolator on, just did the stopc*ck as a precaution. You're absolutely right

Wassa123

Well the pipe would be less than a tenner (less than a fiver maybe) and then just unscrewing the old, and rescrewing the the new one on.

£100 may be a bit much for the actual work done.

However, trades have to make a living and you probably got charged for the callout and 1/2 a days work, or maybe £100 is the minimum he'd charge for a job.

somethingcorporate

Wassa123 wrote: »

Well the pipe would be less than a tenner (less than a fiver maybe) and then just unscrewing the old, and rescrewing the the new one on.

£100 may be a bit much for the actual work done.

However, trades have to make a living and you probably got charged for the callout and 1/2 a days work, or maybe £100 is the minimum he'd charge for a job.

None of this would be surprising (whether or not it's reasonable). Obviously hindsight is 20/20 but finding out first would have been the best idea, especially if the OP had no intention of following up with the quality of the original install.

Nile

Hi, we move threads if we think they’ll get more help elsewhere (please read the forum rule) so this post/thread has been moved to another board. If you have any questions about this policy please email forumteam@moneysavingexpert.com.

I’ve moved your thread from the ‘In my home’ board to the ‘Is This Quote Fair?’ board, where it is better suited.

Regards

Nile