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Tell us something we don't know...0
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But why did your son agree to having his non-existent aircon regassed in the first place?
Even it if was a 'genuine mistake', they are not entitled to charge for work not done, so tell him to contact them and insist on a refund.No free lunch, and no free laptop0 -
Refund for what? Regassing air con that doesn't exist or something else?0
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Many years ago I had a minor service done at a well known chain, when I collected the car they had billed me a lot extra to change the coolant, I even got a lecture from the young technician who had done the service because the original coolant "was in a shocking state" "probably hadn't been changed since new etc."
I asked him to show me how he had added/removed the coolant from my aircooled VW and he was trying to show me when the branch manager quickly stepped in and explained that there had been "a misunderstanding"...0 -
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Tried it on with me when I had 2 new tyres fitted which were ordered online the assistant said Oh we done your tracking that will be another £45+vat.I told him I'm not paying any extra amount they wanted as I never asked for the work to be done ,I actually never saw any body check the wheel alignment0
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