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Store Card PPI Claim

Hi
We are looking to make a claim on our Debenhams Credit Card. I suspect it was taken out around 2001-2003. We have submitted a claim via Newday who came back to us and said they could not help but to try Santander. I have read that some people have applied and had success via Genworth who were the underwriter at the time but others have had success via Santander. Do i submit a claim to both or do i try Santander and if this gets turned down can i go to Genworth?

Thanks in advance for any assistance over the matter

Neil

Comments

  • Mersey_2
    Mersey_2 Posts: 1,679 Forumite
    www.mirror.co.uk/money/you-used-store-card-1990s-7114139


    Santander are currently paying out re PPI on store cards from the then Arcadia Group of stores (Debenhams, DP, Top Shop + 8), having taken on that historic liability.


    Their PPI team are helpful and can often provide account numbers over the 'phone by searching on a name and address.


    If rejected, you can approach Genworth (the underwriter) or FOS (Ombudsman).
    Please be polite to OPs and remember this is a site for Claimants and Appellants to seek redress against their bank, ex-boss or retailer. If they wanted morality or the view of the IoD or Bank they'd ask them.
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