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New Build - Aerial Connector? Broadband?

Hello,

I'm completely ignorant about these things... but I've just bought a new build property, whereby I've been told by the seller that the 'Virgin' optical fiber wiring has already been installed. How would this connect to the router? I can only see an aerial socket, a phone line and an ethernet socket... and also a port which I'm not even familiar with?

Comments

  • Browntoa
    Browntoa Posts: 49,623 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'm assuming the port you describe is virgins , you may need them to do the install and make it live
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  • hammy1988
    hammy1988 Posts: 145 Forumite
    We have moved into a new build with a fibre line... although no blimmin internet or line yet (after 8 weeks grrrr) But, the fibre line should be routed near all your energy wirings and boxes. It should have a little white box (so I'm told by the developers and BT..) with three flashing lights on it. If your luckier than me, you'll have this box sitting there in your cupboard and all you have to do is contact your internet provider and give them the serial number located on the box. This then is your internet, there is no modem or anything that connects to the ethernet ports etc, if its fibre, the magic comes from the little white box.

    If you don't have the box, then you'll need to get onto the developers to get Openreach in to try and fit a box...good luck with this if this is the case, I'm still waiting 8 weeks on...

    Hope this helps a little.
  • I_have_spoken
    I_have_spoken Posts: 5,051 Forumite
    >then you'll need to get onto the developers to get Openreach in to try and fit a box<

    Err, not when the OP is supplied by Virgin Media...OP, you'll need to contact Virgin Media to set-up a subscription for broadband/phone/cable TV as you see fit.
  • Pdbaggett
    Pdbaggett Posts: 111 Forumite
    100 Posts Third Anniversary
    Pics would help. Are you sure they don't mean your street is wired for virgin media? You still need a coxial cable from the street supply into your home which connects to the virgin router. Its a round thick cable with a hexagonal screw connector on the end.
  • hammy1988
    hammy1988 Posts: 145 Forumite
    >then you'll need to get onto the developers to get Openreach in to try and fit a box<

    Err not when the OP is supplied by Virgin Media...OP, you'll need to contact Virgin Media to set-up a subscription for broadband/phone/cable TV as you see fit.

    Err, I was led to believe that all the wiring etc is undertaken by Openreach? not the developers or the providers. Our next door neighbour is with Sky and the other is with Talk Talk, we have all been told to wait for Openreach to do the engineering and lines first. Seems strange that Virgin would have the monopoly on the entire site?
  • Nilrem
    Nilrem Posts: 2,565 Forumite
    Part of the Furniture 1,000 Posts
    hammy1988 wrote: »
    Err, I was led to believe that all the wiring etc is undertaken by Openreach? not the developers or the providers. Our next door neighbour is with Sky and the other is with Talk Talk, we have all been told to wait for Openreach to do the engineering and lines first. Seems strange that Virgin would have the monopoly on the entire site?

    If the developers have arranged with VM for them to wire up the properties as built (something that should be done for all new builds imo*), it's entirely possible that the VM cabling was laid down first or at the same sort of time as the BT cabling.

    VM run their own cabling, all the other ISP's tend to use cabling BT put in as VM uses a completely different method of provisioning internet access.




    *There is zero reason for new build estates to not have fibre, or VM co-ax in ducting to all the properties from the word go.
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