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Name Change with Experian
Emilyrocks83
Posts: 1 Newbie
Hi
I have recently been in touch with Experian to change my address after moving house. I realised also that my married name was not showing and neither were any of the credit accounts linked to it. I updated all of this information immediately and then couldn't log back in as it was showing they couldn't verify me. I called Experian to ask why and how long until this would be sorted and was basically told that they don't know!
Now the interest free period on a credit card I have is about to run out and I cannot access any sort searches to find the best deal.
Has anybody else been in this situation- I'd love to know how long it might take to be sorted!
Thanks
I have recently been in touch with Experian to change my address after moving house. I realised also that my married name was not showing and neither were any of the credit accounts linked to it. I updated all of this information immediately and then couldn't log back in as it was showing they couldn't verify me. I called Experian to ask why and how long until this would be sorted and was basically told that they don't know!
Now the interest free period on a credit card I have is about to run out and I cannot access any sort searches to find the best deal.
Has anybody else been in this situation- I'd love to know how long it might take to be sorted!
Thanks
0
Comments
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Try a different credit reference agency ?
Noddle is free to use
Equifax is available free through clearscoreI’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
If you're after a sort search on a balance transfer card, how about using MSE's checker...
https://creditcards.moneysavingexpert.com/?balance-transfer&_ga=2.73022675.1913642803.1500311230-523153147.14058047882.88 kWp System, SE Facing, 30 Degree Pitch, 12 x 240W Conergy Panels, Samil Solar River Inverter, Havant, Hampshire. Installed July 2012, acquired by me on purchase of house in August 20170 -
I changed my name by deed poll a few years ago. I was told that if I told my bank and credit card provider, the credit reference agencies would be updated. In fact, they weren't and I had to write to each of them. When I did, though, they were pretty quick about updating their records. I sent them letters and I think it only took a couple of weeks to be able to see the change on Experian's website.0
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