We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Debt Collection Agencies

GP1983
Posts: 103 Forumite

I am arranging payment plans with my creditors.
A couple of them have said they can no longer take payment for the debt and I must contact a company they have employed to do this for them (for example, Advantis, Transcom). Am I right to contact these guys and arrange payment with them directly? I ask because I've read that you should always pay the original creditor. So I'm not sure.
A couple of them have said they can no longer take payment for the debt and I must contact a company they have employed to do this for them (for example, Advantis, Transcom). Am I right to contact these guys and arrange payment with them directly? I ask because I've read that you should always pay the original creditor. So I'm not sure.
0
Comments
-
Hi,
Creditors dont have the time or manpower to deal with bad debts, so farm them out to collection agencies to mange on there behalf, looks like thats all thats happening here.
Just wait until these people write to you, then make arrangements with them.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
sourcrates wrote: »Hi,
Creditors dont have the time or manpower to deal with bad debts, so farm them out to collection agencies to mange on there behalf, looks like thats all thats happening here.
Just wait until these people write to you, then make arrangements with them.
Thank you. I just wanted to be clear I was right to deal with the debt collection agency.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards