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Do Internet Protection Apply to Click & Collect

The title says it all.

One of the options on some shop websites is click & collect. Some expect you to pay when you order & some let you pay when visiting the shop to collect the goods.

As a contract requires consideration I am guessing that only orders paid for on the internet qualify for internet returns protection.

Can someone please clarify both that collect, rather than delivery, qualifies as an internet purchase and when payment has to have been made.

Comments

  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Pay online, collect in store, is covered
    Reserve online, pay in store, isn't.

    As I understand it, when you pay online and collect in store you are only using the store as a delivery address, have entered into a contract and have the same rights as if the item were delivered to your home.

    When you reserve online and pay in store you still have the option of not completing the sale and entering in to a contract until you have physically examined the goods.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Post #2 ^^^^^ has the correct advice.
  • Chris75
    Chris75 Posts: 163 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    That is what I thought but I stopped acting on guessing the law long ago.
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