Nationwide bathrooms -beware

suzyq2909

Twice I ordered from Nationwide Bathrooms and not only did they get my order wrong both times, their customer support was appallingly unsympathetic and rude, despite admitting they were at fault. The 2nd time, over £5,000 was debited rather than the £225 I should have paid resulting in me going overdrawn, getting bank charges and direct debits being returned unpaid. Their response - "we do not pay bank charges". Totally unprofessional and unreliable. I would never recommend them and would in fact warn people to avoid!!!!!

peter_the_piper

Silly question but why twice?

Browntoa

Fool me once, shame on you; fool me twice, shame on me

DoaM

Sue them in court for the charges and any other losses incurred. It IS their fault.

macman

As above. Quantify your losses, then send an LBA giving them 14 days to repay you. Add £50 for mental trauma etc.