Problems accessing wifi and google on home network

littlerock

I turned on my laptop just now and clicked on my Virgin Media wifi connection. It reported it could not connect and when I trouble shot the issue, it reported that the laptop was trying to connect manually to xxxxxxxxxx, ie a hotel address last visited two months ago. This is no longer on my laptop, or at least not in the list of most recent addresses visited.

I am running windows 7 Pro and have done nothing at all to change anything since the last time I used it a couple of days ago when it was fine.

I went to look at the network adapter settings, and there disabled and reenabled my network card. Its default setting should be the Virgin account. I then reset the Virgin Media account and tried to connect again. This failed when I tried to connect - trouble shooting, the error message said it could not connect but could not give a reason.

I then tried to connect via the wifi address used by my repeater, and it got as far as google, but when I tried to do a search, it fell over with an error message that it could not find google.

Meanwhile everything is working fine on my main cabled desktop pc. I have checked all the cables are plugged in. I need to use the laptop via wifi in another part of the house. It was all working fine a couple of days ago and I have changed nothing since. I have no idea what is going on or why it is trying to use an old hotel wifi network address which no longer on my pc. Or why I cannot connect to google via the local network repeater.

Anyone got any ideas?

System

Connect laptop via cable, download a wifi scanner application. Go to the room you want to connect to your wifi on, run the scanner app and see how many networks are on the same channel as yours. You'll find that if yours is on Ch1, 6 or 11 that there will be several others all on the same channel and in many cases that is what is preventing you from connecting to yours. I've had clients in the same room as their router who couldn't connect to it because half the village was also on Ch11.

If that's the case, find a channel that is free, log into your router and manually set it to use that channel for wifi.

littlerock

Thanks will try that

littlerock

No tcp/ip cable port on my laptop (a Lenovo) sadly so cannot connect to home network directly.

Have managed to clear out the old hotel wifi site id, but it still will not log onto my Virgin Media wifi hub. OH has two laptops and a tablet and I have a tablet as well and all log onto the Virgin port. Just not my Lenovo laptop. I have done a winsoc reset but still no luck.

The furthest I can get now is when I tell it to use the Virgin wifi port, it searches for a long time and then puts up with a message Limited (instead of Connected.)

Any other trouble shooting suggestions?

littlerock

Actually I misspoke in the first post. My Lenovo laptop is actually running windows 8.1

debitcardmayhem

littlerock wrote: »

No tcp/ip cable port on my laptop (a Lenovo) sadly so cannot connect to home network directly.

Have managed to clear out the old hotel wifi site id, but it still will not log onto my Virgin Media wifi hub. OH has two laptops and a tablet and I have a tablet as well and all log onto the Virgin port. Just not my Lenovo laptop. I have done a winsoc reset but still no luck.

The furthest I can get now is when I tell it to use the Virgin wifi port, it searches for a long time and then puts up with a message Limited (instead of Connected.)

Any other trouble shooting suggestions?

http://www.online-tech-tips.com/windows-8/change-from-public-to-private-network-in-windows-8/

littlerock

Thanks for all the tips sorted it in the end. Won't give long complicated explanation here but if anyone has same problem and wants feedback, please pm me.