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  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Judyeb wrote: »
    The contract was definitely cancelled

    And you've checked and confirmed that no money has been leaving your (his) account? Just because BT said the contract was cancelled, doesn't mean their system knows it was cancelled ... if there's an active DD then they may have been dipping.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Or, if the OP cancelled the DD, that BT have defaulted the account?
    No free lunch, and no free laptop ;)
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