Help with Equiniti

drivememad

Hi I am trying to deal with Equiniti in relation to my late uncles estate. I have evidence that in 2010 they were closing a 'nominee account' for Deutsche Post whatever that means and that he had to tell them what to do with the shares or they would close the account and send him a cheque. It looks like he tried to open a shareview dealing account but lack of ID (he didn't have a passport or driving licence) meant that the account was never opened. I also have a cheque that was never cashed - why I'll never know.
In 2012 it was passed to ProSearch. It looks like they closed the file in 2012 I've written to them - they replied that the money will have been forfeited and to write to the registrars. I today had a reply from Equiniti to say that the shareholding was closed in April 2010 with a balance of zero.
What should I do next? How can money belonging to a shareholder just disappear?
Any help would be much appreciated.

drivememad

Is there anyone who would be able to help me with my question please. I've been unable to google any help in relation to the rules around unclaimed proceeds from share dealing. I'm not sure if I'm using the right terms. Thanks in advance Julie

cheerfulcat

It sounds as though the shares were sold and a cheque was posted to your uncle; have you asked Equiniti to reissue the cheque?

drivememad

Thanks for your reply Cheerfulcat.
I sent them a letter which included information that I had an uncashed cheque and yet they still replied that the account was closed on 2010 with a nil balance. If that was the case they wouldn't pass it to a tracing agent in 2012. I've asked them to investigate further, although they did say to me if they looked into it they would charge me. I'll wait to see what response I get to my last letter. I was hoping there were some rules or legislation around this type of thing that I could quote to them as I don't really have a clue. I don't want to drop it either it's a relatively large sum.

singhini

I cant help unfortunately but perhaps try asking for help from another website such as "BBC Radio4 - Money Box" (they deal with finance and money issues). click onto "contact us" and see what they say (just an idea)


http://www.bbc.co.uk/programmes/b006qjnv

barginfinder

I found the Equiniti bereavement service very helpful when I phoned them, they even uncovered some of my mums shares that we had no record off, and issued replacement cheques for past dividends - 0371 384 2793 or +44 121 415 0875 (Overseas callers) - have you tried calling them?

drivememad

barginfinder wrote: »

I found the Equiniti bereavement service very helpful when I phoned them, they even uncovered some of my mums shares that we had no record off, and issued replacement cheques for past dividends - 0371 384 2793 or +44 121 415 0875 (Overseas callers) - have you tried calling them?

I haven't phoned them, I've just contacted them by letter so far..
I'll see what they reply to my last letter and then perhaps ask them to re-issue the cheque - it's from 2010 though. The tracing agent Equiniti used in 2012 suggested that the money would have been forfeited now but I want to be absolutely clear that that's the case and legally correct before dropping my enquiries.
Many thanks

barginfinder

I'd call them, the dividends for me went back to 2007 and they only discovered the shares last august - I get the impression the people on bereavement are trained to be much more helpful - good luck!!