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Barclaycard Partially Settled
Distressed08
Posts: 8 Forumite
Hi, please can someone advise us? We have arranaged some full and final payments through StepChange two months ago. Barclaycard accepted but have left the account open showing £198 outstanding debt, which is the amount left after they have deducted the settlement figure on our credit file. When my husband rang this morning to query it, he was asked whether we wish to pay the remaining balance off??!!
My understanding is that is should show as partially settled and closed? Is this correct and if so, where do we do now?
Thanks for any advice.
My understanding is that is should show as partially settled and closed? Is this correct and if so, where do we do now?
Thanks for any advice.
0
Comments
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Hi,
Have you got written conformation from Barclaycard that the amount you paid would close the account, and you would not be chased for the remaining balance by them or there agents ?I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Hi, yes StepChange negotiated on our behalf and this was all agreed.0
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Distressed08 wrote: »Hi, yes StepChange negotiated on our behalf and this was all agreed.
To confirm, this was agreed in writing, yes ?
And you have a copy in your possession.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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