UKPC refusal to provide POPLA code

nosferatu1001

Has a VALID NtK been issued?
All we know is that it was indeed 56 days. That doesn't make it de facto valid !has it met EVERY requirement of pofa schedule 4 para 8?

Don't edit the first point unless you've checked it was valid first....

zippy1810

Hi all,


I have recently submitted my POPLA appeal and upon going through the laborious process they make you undertake, I have not given a valid email address as I do not wish to be contacted by email.


Does this make the process longer in terms of receiving a reply?


Additionally how long after submission do POPLA usually reply, is there a specific time line for which they must repy?


As always your help and advice would be greatly appreciated.

DoaM

An email address (even a throwaway one) would have been useful. That way you're notified more quickly - especially if the PPC challenges the appeal and you need to review their evidence pack to rebut it.

Coupon-mad

zippy1810 wrote: »

I have recently submitted my POPLA appeal and upon going through the laborious process they make you undertake, I have not given a valid email address as I do not wish to be contacted by email.

Oh dear, not good.

Now you will not know what stage the appeal is at, and will not know when the PPC uploads their evidence to the Portal, and presumably you have not been sent anything by POPLA to tell you your password to log into the Portal to follow the progress/check if the PPC contest it.

All you needed was a throwaway Hotmail addy just for this purpose, and check it 2 or 3 times a week.

How will you keep tabs on this, or seize the chance to comment on the PPC's evidence?

beamerguy

For those who are not savvy with email, Gmail is probably
the best because you can select forwarding to your own email.
so you will always get notification

zippy1810

To all who helped with their feedback on here:


Coupon Mad, beamerguy, DoaM.


Fully understand the comments you have suggested above reg. email etc, and will take this on board should I have to go through this palaver again.


However thanks to you all for your help, a response has finally been received from UKPC and they have cancelled the ticket.


Great advice and perseverance is clearly the winner here. Definitely worth taking the time to understand the process and stop these firms from conning us.


Thanks again.

Coupon-mad

Hooray - so glad this was achieved - you had us worried! Well done.