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Arrangement to Pay Barclays - Mortgage application

I found lots of useful information on this forum and thought I would share my experience to help someone else, as I wish I had found out sooner.

I applied for a mortgage this week with high credit ratings 989 on equifax and got turned down due to an arrangement to pay that was on my barclays account from 2010 when I was in short term financial difficulty, Barlcays continued to report this on my credit report until 2014 which means it would show up until 2020. If I had defaulted and not tried to ensure my debts were paid off in 2010 this would of been off my file in 2016 and I would not be having the problems I am now.

I found some interesting information on ICO about how you should not be penalised more than having a default, so I rang Barclays, I was bluntly told if they removed it from my report it would be committing fraud as they are telling factual information.

I read out the below extract to them, then she went off to speak to her college upon return she apologised gave me £50 in compensation for causing me upset and set all records would be removed from my credit report in 10 days. They are only allowed to report something for 6 years, as they started in 2010 the 6 years have passed and they should no longer report it.

Please make sure you take action and do not lose your chance of getting a house because you did the right thing when you were in trouble way back. Unfortunately the vendors I was buying the house from would not wait 10 days for me to be able to reapply for a mortgage.
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