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urgent help with Avant credit
Tron1969
Posts: 40 Forumite
I arranged full and final settlement with avant credit on 19th June with a final payment to be made on 30th July. I made the payment and now on 6th August they have informed me that they passed the loan onto Asset collections on 5th July and I need to speak to them as the had the right to pass the debt onto them. are they allowed to do this when they had already agreed full and final settlement with me and were they allowed to take the settlement payment. To me this seems very shady practice
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Did you get the agreement in writing ?I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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Yes everything done via email from their settlements department0
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Also when I phoned to make the payment they confirmed settlement was in place and I woul get confirmation of the settlement which was obviously a lie if they had already sold the debt a few weeks earlier0
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As long as you have there agreement in writing, should this new company contact you, simply send a copy of the letter to them informing them no debt exists.
If you need further help, let us know.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
avant have said I have the right to go to the financial ombudsman if I don't agree with their explanation but I only have 6 months to do that. should I contact this new company and pass on my settlement offer and payment details and also contact the ombudsman0
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Have you paid the settlement figure or not ?I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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Yes I paid the settlement figure on 30th July as agreed0
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Yes I paid the settlement figure on 30th July as agreed
Right, so your involvement in this is at an end, if contacted, do as I said above.
Avant credit are in serious financial trouble, and are attempting to raise capital any way they can, this includes off loading there bad loans book, keep the FOS in mind should the DCA prove to be difficult.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Ok thanks for your help0
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Asset are just a debt collector and haven't 'bought the debt'. If Avant have agreed settlement, that stands.
I think you'll be OK. Avant have an good reputation with F&F deals.0
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