NCP POPLA Appeals turned down - what now

Handbags-at-dawn

NCP/TfL contract: Schedule 3 para 2.3.1 sets out what NCP are expected to do:

Issuing PCNS
Requesting RK data from the DVLA
Progressing of PCNs through appeals, managing of payments and reconciliation, through to debt recovery;
Reporting of all volumes of PCNs issued, appealed, PCNs which are unpaid and forwarded to debt recovery.

JuliaO

Thank you so much for your help. You have clarified the situation for me and certainly feel that I have nothing to worry about going forward.
Wish I had carried out research before putting forward my feable appeals - Naively thought a receipt and bank statement would be sufficient to prove that I had paid and therefore PCN was invalid. You live and learn and I won't make that same mistake again.

Coupon-mad

Handbags-at-dawn wrote: »

NCP/TfL contract: Schedule 3 para 2.3.1 sets out what NCP are expected to do:

Issuing PCNS
Requesting RK data from the DVLA
Progressing of PCNs through appeals, managing of payments and reconciliation, through to debt recovery;
Reporting of all volumes of PCNs issued, appealed, PCNs which are unpaid and forwarded to debt recovery.

That's interesting, must have a closer look when I have time.

So the NCP/TFL contract gives them no right to take legal action at all and they are just contractors issuing letters, collating stats and doing pointless back office admin.

MINTZ

Just reading this post, I assume the contract is still the current one? I see that TFL reserve the right to issue a customer notice for first time "offences". Does that ever happen? Should it?