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Small claims court sold as seen

mr_boony · 2017-08-06 23:33:36

Hello I have sold a fully functioning electronic device that the buyer saw working when they collected. It came with an additional device that I connected but couldn't fully test due to not having the right cables. Made the buyer aware of this. They got home and messaged to say that it's not working, the additional device…

Comments

waamo Posts: 10,298 Forumite

9 August 2017 at 10:42AM

If she goes to small claims it is highly likely she will win. This will incur additional costs on you as well as the time factor in dealing with this. Thats before any damage to your business reputation.

You may not like it but the pragmatic solution would be just to refund her.

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