No internet on laptop

FirstTimer4Me

I have a HP530 laptop Windows 7 with IE11

No internet connection, when I click on connect to internet, "connection not available"

When I click on "open network & sharing centre" my wireless network is not listed.

Any suggestions please?

debitcardmayhem

Do any wireless networks show?

Also open device manager and see if there are any exclaimation marks under Network Devices

FirstTimer4Me

debitcardmayhem wrote: »

Do any wireless networks show?

Also open device manager and see if there are any exclaimation marks under Network Devices

Under device manager > other devices there is an exclamation mark against unknown device

When I click on the red X for internet "connections not available" however under that "dial up and VPN" 1.3G is listed

debitcardmayhem

Is the wireless switch switched off?
What does it say in network and sharing centre for adapter settings for your wireless adapter,?

FirstTimer4Me

debitcardmayhem wrote: »

Is the wireless switch switched off?

How would I know?

debitcardmayhem wrote: »

What does it say in network and sharing centre for adapter settings for your wireless adapter,?

If I've read it correctly: "wireless network connection 2" > the adaptor is not connected

grumpycrab

Wifi switch is button 2 ->

FirstTimer4Me

Excuse me for being so stupid!!

I've turned on wifi low and behold, it's now working.

I feel rather stupid for not even noticing it wasn't on.

debitcardmayhem

FirstTimer4Me wrote: »

Excuse me for being so stupid!!

I've turned on wifi low and behold, it's now working.

I feel rather stupid for not even noticing it wasn't on.

Oh well, if you are like me it's been a long weekend:cool:

Enterprise_1701C

FirstTimer4Me wrote: »

Excuse me for being so stupid!!

I've turned on wifi low and behold, it's now working.

I feel rather stupid for not even noticing it wasn't on.

Nothing stupid about it, I was called by someone once saying that his fax had no dial tone, suggested he checked it was plugged in before we came out to it, and it was not. One very embarrassed company director of a large company that had decided to get in before everyone else that morning and get some faxes off lol, he had spent half an hour pressing buttons before he called us!