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? Groupon refund
pampam
Posts: 435 Forumite
Has anyone successfully obtained a cash refund from Groupon?
I placed an order but my item never arrived. Presumably lost in the post.
I contacted Groupon and they asked me to wait another week to see if my package turned up.
They have now agreed to give me a refund but they will only give me this in "Groupon Credits".
I have asked for a cash refund but they just quoted their "Terms and conditions" which state that refunds will be paid in credits.
Are groupon allowed to do this when an item never arrived?
Thanks Pam
I placed an order but my item never arrived. Presumably lost in the post.
I contacted Groupon and they asked me to wait another week to see if my package turned up.
They have now agreed to give me a refund but they will only give me this in "Groupon Credits".
I have asked for a cash refund but they just quoted their "Terms and conditions" which state that refunds will be paid in credits.
Are groupon allowed to do this when an item never arrived?
Thanks Pam
0
Comments
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How did you pay?0
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I paid via Paypal0
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I think Groupon must keep an eye on the forum!
I have just received a full cash refund.0 -
Good news
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