Kantar - Royal Mail Monitoring and Posting Panel

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  • cherie1122
    cherie1122 Posts: 489 Forumite
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    Mine wasn't delivered by Royal Mail either.
  • elsien
    elsien Posts: 32,809 Forumite
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    Reply to my question about working out when the unaddressed mail should have started:

    "Unfortunately, the new system is unable to show you which week you are currently in, we have taken this and passed it on to relevant department as feedback."

    Not just me being thick then.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • beanielou
    beanielou Posts: 90,410 Ambassador
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    Just asking so dont shoot me down in flames.
    Does anyone else think that we are doing more and more for our stamps in a month taking in to account the increasing volume of posting & receiving & the trips to the post office?
    Is it just me?
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.
    ***Fall down seven times,stand up eight*** ~~Japanese proverb.     ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
  • quoia
    quoia Posts: 14,435 Forumite
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    elsien wrote: »
    Reply to my question about working out when the unaddressed mail should have started:

    "Unfortunately, the new system is unable to show you which week you are currently in, we have taken this and passed it on to relevant department as feedback."

    Not just me being thick then.

    Except we know more than they do.

    Select a date - NO HAND = Not yet started OR finished
    There are 10 types of people in the world. ‹(•¿•)›
    ‹(•¿•)› Those that understand binary and those that do not!

    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
  • quoia
    quoia Posts: 14,435 Forumite
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    beanielou wrote: »
    Just asking so dont shoot me down in flames.
    Does anyone else think that we are doing more and more for our stamps in a month taking in to account the increasing volume of posting & receiving & the trips to the post office?
    Is it just me?

    Mine is no different to any of the other times I've done it.
    6 or 7 periods since 2011 or 2012.
    If anything the last month or 2 has been less than what I've had in the past
    As I have said before, I'd be happy to have a Cube or Parcel to take to the Post Office BOTH morning and afternoon EVERY day of the week
    There are 10 types of people in the world. ‹(•¿•)›
    ‹(•¿•)› Those that understand binary and those that do not!

    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
  • NBLondon
    NBLondon Posts: 5,534 Forumite
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    quoia wrote: »
    Select a date - NO HAND = Not yet started OR finished
    OR website is a mess... I sometimes get NO HAND and I am definitely in the long Unaddressed session. I can only cure this by clicking over to the next tab and back and the Hand appears...
    Wash your Knobs and Knockers... Keep the Postie safe!
  • cbsexec
    cbsexec Posts: 578 Forumite
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    I keep having trouble logging in. Wont recognise password then cant use "forgot password" as says incorrect survey. Cant use "contact us" as no survey shown. Sometimes it works and sometimes it doesnt. Anyone else having problems or is it only me!
  • Februarycat
    Februarycat Posts: 1,385 Forumite
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    cbsexec wrote: »
    I keep having trouble logging in. Wont recognise password then cant use "forgot password" as says incorrect survey. Cant use "contact us" as no survey shown. Sometimes it works and sometimes it doesnt. Anyone else having problems or is it only me!


    Yes I had trouble logging in this week, been fine before, I found if I unticked the Remember Me button, it logs me in ok, if its ticked it wont log me in for some reason
  • NBLondon
    NBLondon Posts: 5,534 Forumite
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    Check you've got the right webpage - https://tnspostalplatformrm.tnsglobal.com/ is correct
    https://tnspostalplatformgms.tnsglobal.com/ is for different surveys. (Fooled me a few times when we moved to the new platform)
    Wash your Knobs and Knockers... Keep the Postie safe!
  • quoia
    quoia Posts: 14,435 Forumite
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    cbsexec wrote: »
    I keep having trouble logging in. Wont recognise password then cant use "forgot password" as says incorrect survey. Cant use "contact us" as no survey shown. Sometimes it works and sometimes it doesnt. Anyone else having problems or is it only me!

    As I posted in #562

    http://forums.moneysavingexpert.com/showpost.php?p=74013819&postcount=562


    IF on the "1st page" you have clicked "SIGN IN"
    (with or without any valid or invalid email address and/or password)

    then on the "CONTACT US" page THERE WILL NOT BE A DROP DOWN MENU of Surveys.

    Refreshing either page DOES NOT fix it

    What you need to do is CLOSE the window and OPEN A NEW ONE and reload the "1st page" ....

    ... THEN click on "CONTACT US" :j

    And VOILA - a list of SURVEYS :T
    There are 10 types of people in the world. ‹(•¿•)›
    ‹(•¿•)› Those that understand binary and those that do not!

    Veni, Vidi, VISA ! ................. I came, I saw, I PURCHASED
    (11)A104.28S94.98O112.46N86.73D101.02(12)J130.63F126.76M134.38A200.98M156.30J95.56J102.85A175.93
    S LOWER CASE OMEGA;6.59 so far ..
This discussion has been closed.
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