We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

DDs taken early

timearl
timearl Posts: 1 Newbie
in Budgeting & bank accounts
Natwest take DDs from my account on Friday if they are due the following Monday. I have taken this to the Financial Services Ombudsman and he doesn't seem to be interested. In a previous (closed) thread, chambta said
"The bank has been told to look into the effects of this - primarily the pre-positioning of debits on accounts. It's possible that present arrangements may be forced to be changed"
Does anybody have any more information on this, please?

Comments

  • Eastminster
    Eastminster Posts: 19 Forumite
    Fifth Anniversary 10 Posts
    On my account, NatWest show Monday's direct debits (and BACS credits) on the previous Saturday. Whilst these may appear on Saturday they are always have Monday's date. The only balance affected is Saturday's available balance which may result in a customer nor being able to withdraw their money on Saturday or Sunday. NatWest's website has information on this and also how to access this money over the weekend.

    I have not heard about Monday's transactions appearing on the previous Friday. I would recommend lodging a complaint with NatWest.
  • Oakdene
    Oakdene Posts: 2,560 Forumite
    1,000 Posts Combo Breaker
    They take it Saturday if it is due the Monday in the same way that if you are due to be paid Monday, the money appears in your account on Saturday.
    Dwy galon, un dyhead,
    Dwy dafod ond un iaith,
    Dwy raff yn cydio’n ddolen,
    Dau enaid ond un taith.
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Oakdene wrote: »
    They take it Saturday if it is due the Monday in the same way that if you are due to be paid Monday, the money appears in your account on Saturday.

    No one ever complains about the latter funnily enough.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Eastminster wrote: »
    On my account, NatWest show Monday's direct debits (and BACS credits) on the previous Saturday. Whilst these may appear on Saturday they are always have Monday's date. The only balance affected is Saturday's available balance which may result in a customer nor being able to withdraw their money on Saturday or Sunday. NatWest's website has information on this and also how to access this money over the weekend.

    I have not heard about Monday's transactions appearing on the previous Friday. I would recommend lodging a complaint with NatWest.

    The OP might be confused as it's a Saturday when it happens.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture