Parkingeye -notice received 20 > days later

edited 30 July 2017 at 9:52PM in Parking Tickets, Fines & Parking
15 replies 761 views
wncrwncr Forumite
7 Posts
edited 30 July 2017 at 9:52PM in Parking Tickets, Fines & Parking
My wife received a parking ticket as she is the registered keeper of the car from Parking eye on the 15th July -Parking eye letter was dated 13th July 2017.
My wife appealed it saying she was not the driver on that day and also mentioned that they are > 14 days late for asking information.

She received a email from parking eye as attached bellow.

Thank you for your correspondence in relation to the Parking Charge incurred on 23 June 2017.We are writing to advise you that your recent appeal has been placed on hold whilst we await further information. You have stated that you were not the driver of the vehicle at the date and time of the breach of the terms and conditions of the car park, but you have not indicated who was. ParkingEye have placed this charge on hold for 28 days to enable you to provide the evidence requested. If this information is not provided within 28 days, the appeal may well be rejected and a POPLA code provided.Alternatively,


my main point is letter from the parking eye was dated 20 days after the said date -23rd June.
Please someone can advise how we should proceed from here ,.

Many thanks.
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Replies

  • RedxRedx Forumite
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    IGNORE and wait for the rejection and POPLA code

    they cannot win AGAINST THE KEEPER if they failed POFA 2012 and clearly they failed it

    they are phishing for the drivers details to get it back on track, do not succumb
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
  • wncrwncr Forumite
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    Many thanks Redx we will wait for POPLA code
  • FruitcakeFruitcake Forumite
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    You should edit your post to remove information about who stopped. Only ever refer to The Driver and The Keeper, even on here. Parking scammers monitor this site.
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  • wncrwncr Forumite
    7 Posts
    preliminary draft -POPLA

    Hi guys i have drafted a letter for POPLA appeal - please advise if this is adequate or need any further details.
    Many thanks

    Dear sir/Madam,

    I am writing to challenge a parking charge notice received for parking at
    car park on the .............2017 . This Parking Charge notice was issued by PrkingEye Ltd.
    I am the registered keeper on the vehicle
    received the parking notice for the alleged overstay but I was not the driver of the above vehicle on the 23/6/2017. I received the parking charge notice on the 15/7/2017 and Parking Eye letter was dated 13.07.2017.


    As the keeper of the vehicle I am not liable for this charge notice or to provide any further details of the driver because ParkingEye Ltd have failed the POFA2012 on delivering a Parking Charge notice to a keeper within 14 days,

    (4)The notice must be given by—
    (a)handing it to the keeper, or leaving it at a current address for service for the keeper, within the relevant period; or
    (b)sending it by post to a current address for service for the keeper so that it is delivered to that address within the relevant period.
    (5)The relevant period for the purposes of sub-paragraph (4) is the period of 14 days beginning with the day after that on which the specified period of parking ended.


    I request this Parking charge note to be cancelled due to reasons mentioned above.
  • UmkomaasUmkomaas Forumite
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    If you're feeling uber confident in POPLA's reliability in understanding your single-point appeal (and you've checked and double checked those dates) and they won't be pressurised by the 59 page PE template evidence pack and feel that PE have made a strong enough case on a number of other points, to overwhelm your (very correct) assertion that they have failed to hold the keeper liable, then send it off.

    But for the sake of copying and pasting, using the ready-made template appeal points in post #3 of the sticky, you could so easily have a number of other avenues potentially closed off.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .
    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.
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  • Guys_DadGuys_Dad Forumite
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    The one additional point I would make if it was me (I like the genuine single point appeal personally when the case is as yours) is disputing their contract. It is obvious that they have some sort of contract that allows them to post signs etc, but does it give them the right to pursue motorists for money? You demand that they show the contract.

    If you look at POPLA Decisions thread, the recent cases have all been won on the PPC failing to produce the contract
  • Hi Guys

    I finally received a reply to my appeal, but the POPLA code issued is invalid when I enter it on the POPLA appeal website
    There is no telephone number or any valid email (correspondence via NoReply) to inquire this from ParkingEye.
    What should I do?
    Regards
  • KeithPKeithP Forumite
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    wncr wrote: »
    Hi Guys

    I finally received a reply to my appeal, but the POPLA code issued is invalid when I enter it on the POPLA appeal website
    There is no telephone number or any valid email (correspondence via NoReply) to inquire this from ParkingEye.
    What should I do?
    Regards

    When did you receive that reply?
    If it was in the last day or two, try the POPLA code again a few days into next week.

    Apparently it may take a couple of days to be come 'live'.

    Anyway, POPLA won't be fixing it over the weekend.
  • I received it on the 12th Sept
  • Coupon-madCoupon-mad
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    It is unlike ParkingEye to send a non-working POPLA code, does it start 606 and have something like 2557 in the middle?
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