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Benson for Beds
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doire_2
Posts: 2,280 Forumite


Ordered a new bed which came today. Opened the boxes tonight and bits are missing from it.
Will I be within my rights to go to the store tomorrow and demand a refund? I'm currently reading online just how woeful their customer service is.
Will I be within my rights to go to the store tomorrow and demand a refund? I'm currently reading online just how woeful their customer service is.
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Comments
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Just go and get the bits required,why a refund??Official MR B fan club,dont go............................0
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Reading stories about them online and people wait months for replacement or missing parts.0
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Go in store and talk to them.
I could write stories online about my pet unicorn, it doesn't mean I have one! You never know who has written them and who they're paid by.
If they could sort it quickly, why would you just want a refund?
The sensible thing to do is base your next course of action on what happens when you visit the store.0
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