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How do I complain about the DWP?

InNeedofAdvice
Posts: 42 Forumite
Do they have a regulator?
I have an ongoing complaint/dispute with the DWP regarding Universal Credit, and the way they have handled it is just unacceptable. I won't get bogged down with the details of the specific complaint as it takes too long to explain, but it's regarding an overpayment.
I can't complain to the DWP, as it's their complaint handling I have an issue with.
I have an ongoing complaint/dispute with the DWP regarding Universal Credit, and the way they have handled it is just unacceptable. I won't get bogged down with the details of the specific complaint as it takes too long to explain, but it's regarding an overpayment.
I can't complain to the DWP, as it's their complaint handling I have an issue with.
0
Comments
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https://www.citizensadvice.org.uk/benefits/benefits-introduction/problems-with-benefits-and-tax-credits/complaining-about-the-service-you-ve-received-benefits-and-tax-credits/
How to complain part of the way down may help
I was going to say go to your MP0 -
Is this relating to your other thread? What was the outcome of your appeal?0
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InNeedofAdvice wrote: »................I can't complain to the DWP, as it's their complaint handling I have an issue with.
It would probably be best to start a complaint with DWP about their complaint handling... if only to ensure they've been fully informed of the issues....
(I had to do the same about a bank I had a problem with...).
IMHO...0 -
Ombudsman?0
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