no communication from electrician: strobbing light after installation.

fuddle

My kitchen renewal was complete nearing the end of April. An electrician was sent by the fitter to liaise with us about the work needed doing. We paid the electrician separately. I have a problem with a light. Do I get the fitter involved or seek to try to get communication from the electrician.

The light in question began to strobe 6 weeks after completion. I immediately emailed the electrician early June receiving no reply. My husband stumbled across him a few weeks later and verbally confirmed he had the email and would seek to get the light changed. Weeks have since passed and still no communication about fixing the strobing light. I emailed again end of last week and still no communication. I'm going to wait another few weeks because of holidays etc but I am beginning to get frustrated now.

Can you help me with what to do next? Do I involve the fitter or is it nothing to do with him because the electrician invoiced me?

Officially, if I have to take it down that route what do I do? I've been told to take it to trading standards at my council and also to threaten to go to the legal route.

I just wish he would communicate. All I would like is for my light to not strobe. He supplied and fitted the lights if that's any help.

cono1717

Legally your recourse is with the person you entered the contract with, if the electrician hired a fitter then that's this own doing your contract is with them and vice versa.

How did you pay? If you paid by credit card then you could get the credit card company involved under a section 75 claim. Alternatively send them a letter before action and look at the small claims route.

DoaM

It's not clear from the OP's description, but it might be that the fitter merely recommended the electrician rather than employed him. After all the OP says that the electrician was paid by the OP not the fitter.

OP - who supplied the light? Was it part of the fitter's scope or did the electrician supply it?

fuddle

Thank you I'll try to be clearer.

The fitter instructed the electrician he used to come round and quote us, we agreed to the work and paid the electrician for that work. The fitter wasn't really involved other than liasing with what days to come for first, second fix etc.

The electrician supplied the light. We have further email conversation with him from the early days when we asked him what light it would be that he would use. It is also on the invoice as supplied by him.

We paid him by cash I'm afraid. We don't have credit cards anymore.

I have checked with nicic (the company that the electrician said he would register the work with and we should get a certificate for the work carried out) because we haven't had a certificate yet. I can't find my address on their database so I'm in communication with them too about it.

Thank you. I will teach myself about small claims for if/when the time comes.

m0bov

What does your contract say with the fitter, is there anything in there regarding the light?

LadyDee

Could it be something as simple as a faulty bulb? I know absolutely nothing about electrics and I know it would have an bad effect on my eyes (apparently some people are more susceptible than others to flickering lights). Is this of any help? https://electronics.stackexchange.com/questions/19256/reducing-strobing-of-led-based-household-light-bulbs

pendragon_arther

What type of light is it. As it's a kitchen light I'd guess it's a fluorescent light. If it is try changing the starter. This is the main problem with this type of light.