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Amazon..
MoneySavingStudent_2
Posts: 1,656 Forumite
in Credit cards
Hello
of course i have an amazon card which i earn points on when i make purchases which then add up to a reward for a £15 voucher on amazon.
I then reached this goal and looked forward to receieving my amazon voucher but this was in august. Amazon say it takes around 2 weeks for the voucher to come through so i waited.
And waited...
And waited...
I have now complained twice. once when my september bill came through a full month after and now again when my october bill has come through.
Amazon keep sending emails saying how is are customer service after you rang etc everytime i complain and everytime i say it a very bad due to the fact i have receieved my voucher and i have been very patient!
like i said i have twice rung up and complained and after waiting on the phone for 30 min with auto messages and on hold when i got to an actual person they said they would send it me through on the same day and yet they still havent!
I was just wondering if anyone else had come across this problem and how if anyone did get around it?
cheers
of course i have an amazon card which i earn points on when i make purchases which then add up to a reward for a £15 voucher on amazon.
I then reached this goal and looked forward to receieving my amazon voucher but this was in august. Amazon say it takes around 2 weeks for the voucher to come through so i waited.
And waited...
And waited...
I have now complained twice. once when my september bill came through a full month after and now again when my october bill has come through.
Amazon keep sending emails saying how is are customer service after you rang etc everytime i complain and everytime i say it a very bad due to the fact i have receieved my voucher and i have been very patient!
like i said i have twice rung up and complained and after waiting on the phone for 30 min with auto messages and on hold when i got to an actual person they said they would send it me through on the same day and yet they still havent!
I was just wondering if anyone else had come across this problem and how if anyone did get around it?
cheers
I'm getting married in August 2015
:j
0
Comments
-
Just checking that you still have the same email address that you registered the card with? The voucher is emailed out automatically to that address.
RTRegards, Robin.2011 MFW # 34
Mortgage starting balance at Sept 09 - £127,224 on 30 year term. Currently balance approx £116,945 (Updated Jan '12)
Estimated MFD - [STRIKE]Sept 2039[/STRIKE], April 2031 (in progress!)0 -
email address hasnt changed at all
getting really annoyed with them now! lolI'm getting married in August 2015:j0
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