Peugeot dealership ppi

memphis7565

Hi

I purchased a new car in 2001 and was advised to take out their version of ppi - although I had cover via work including sickness cover etc, I worked for the local authority. However it was my first car purchase and felt pressured to agree to the insurance. 8mths later I settled off the finance. I recently found the document of insurance and so felt in better position to look at mis-selling.

I contacted Peugeot finance who told me that all finance issues are now dealt with by Santander. I contacted Santander and recently after 12weeks they contacted me to say they know I had the insurance added but because it was sold face to face at a dealership then I need to contact the dealership as they should be be ones to incestgate and reimburse.

Has anyone had any success in pursuing a claim direct to a dealership - the dealership is still in operation but so far after emails they have not a lnowledged my query. I realise 2001 is many years ago is it too late?

dunstonh

Has anyone had any success in pursuing a claim direct to a dealership - the dealership is still in operation but so far after emails they have not a lnowledged my query. I realise 2001 is many years ago is it too late?

Most dealers did not become regulated until January 2005. So, they do not have to consider complaints about pre-regulation sales.

The dealer has already refused to volunteer to consider your complaint. So, that avenue is now closed. There is a very very small number of cases (typically single digit success rates) where the insurer on these pre-regulation cases can actually end up liable (because of unusual commercial agreements). That is really the only option open to you now.