Smart Parking saying that my mum didnt buy a ticket

Coupon-mad

3) Non-compliance with requirements and timetable set out in Schedule 4 of POFA 2012
4) Not relevant Land under POFA 2012; no registered keeper liability (ref POPLA case Steve Macallan 6062356150)
5) The operator has not shown that the individual who it is pursuing is in fact the driver who was liable for the charge. (ref POPLA case Carly Law 6061796103)

You can't use ANY of the above, nothing about the POFA, if in her first appeal, Mum 'blabbed' about who was driving...

What happened when you/she complained to the Store manager?

That should be done NOW, before POPLA. VERY assertively, do not leave it up to Mum, really insist on cancellation.

cyoungx2

She hasn't complained to the manager of the shopping centre yet. I will be doing so on her behalf this morning. Thank you for your advice!

cyoungx2

Unfortunately, where she parked is a multi storey car park not connected to the shops she went to. not sure who to complain to.

cyoungx2

Update: I found a news article stating that the derwent group own the car park so I am complaining to them. fingers crossed.

The_Deep

One Minute, they are joking. They should read this.


http://parking-prankster.blogspot.co.uk/2014/03/waiting-for-space-is-not-parking.html

cyoungx2

Heard nothing back by contacting the land owners directly so I'm going to have to send the popla appeal off now. wish us luck!

bluehippoblue

Hi Cyoungx2,
just wondering if there was any update from either Derwent or POPLA.
The reason Im asking is that I have also received a £100 charge for parking in Goose Green without a ticket.

Ive never been to this car park before and I was genuinely confused about their system, as there was old poles and structures left over from the previous old ticket barrier system but i couldnt see any signage telling me what to do. I parked very close to the entrance in the first bank of cars and around me were only parking signs for contractors and gym users. I actually thought it might be free after they had dismantled the old ticket-barrier system. When i returned after 3 hours i saw a parking station on the other side but on inspection it seemed to me like a pay and display since it displayed a scale of time based charges : 0-1 hour £x 1-2 £x etc.
Thinking there was no point in paying and displaying since i was about to exit, I then left the car park.

I then received a parking charge from Smart Park for £100 and had no idea there was even an ANPR system in place and thought their signage where I parked was poor and confusing.

Just curious if you had any progress when i saw your post!

thanks !