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Pension credit has not been paid today

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My mum has not had her pension credit paid this week, the only change is that she has had her PIP application agreed from DLA. Does Any know why?

Comments

  • anmarj
    anmarj Posts: 1,826 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Possibly that the PIP info has downloaded so it stops payment until cleared, if your mum calls tomorrow they would be able to get it sorted.
  • TELLIT01
    TELLIT01 Posts: 17,986 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper PPI Party Pooper
    As anmarj has said, changes on one system may cause what is called a Case Control to be set on others and payment won't be released until action has been taken. Even something as simple as an existing address being changed from Street to St. can cause that. If payment isn't there in the morning your mum should call them to chase it up.
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