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Quidco Comet Click and Collect Declined...

Has anyone else had a problem with Quidco and the Comet 'click and collect' service ?

I made a Comet 'click and collect' purchase via the Quidco link last weekend. Collected a Dyson in store with the reference number that was emailed to me. All seemed ok, it was tracking for the right amount (3.5%) on Quidco, but today it changed status to "declined". I've logged an enquiry but I must admit I'm losing faith in Quidco. It's becoming a chore to chase up cashback with them. I've still got an outstanding enquiry from an AA transaction that had cashback declined for no reason (see "AA Quidco Cashback Declined" thread).
:mad:
I've never had anything declined with RPoints !

Comments

  • Zinger549
    Zinger549 Posts: 1,436 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    It might be because use used click and collect. Did you pay for the hoover on line or in the store.
    Come on you Irons
  • maemaesmummy
    maemaesmummy Posts: 2,474 Forumite
    Shouldnt be because of click and collect as it now says "cashback now available for click and collect"
    Bit of a Florida Fan :j
    8/12/08 Highlands Reserve, 3/12/09 Calaby Parc
    18/8/10 Villa Upper Class 19/12/10 Villa Upper Class
    10/08/11 C P Tower Lake 10/12/11 C P Tower Lake
    28/4/12 Emerald Island 22/7/12 Florida for 6 weeks
    13/12/12 4 weeks C P Tower Lake 13/2 Prize win Orlando
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    ***Please ensure that you clear your cookies before clicking through the Quidco link. If there are competing cookies on your computer your commission may be declined.

    Could this apply?
    Gone ... or have I?
  • steven504
    steven504 Posts: 294 Forumite
    100 Posts
    I agree with you rampantlion it is getting tedious filing enquiries. In the last 6 months Quidco standards have dropped. They seem to have a lot of tracking problems and seem to decline for no reason. Also it takes months for their sureshop enquiries to come troughs. Please people lets find a better company out there.
    Lets not use quidco
  • dmg24 wrote: »
    Could this apply?

    Any cookies were cleared before using the Quidco link, so it shouldn't be that.
  • Over on the "AA Quidco Cashback Declined" thread it may transpire that purchases made via Quidco must be for oneself. Being male I'm not a huge fan of Dyson (or any other vacuum cleaners) so I'll hold my hands up and admit that it was primarily for the girlfriend to use. Quite how Quidco knew this I'm not sure :huh:
  • Thought I'd drop by and add an update : After 9 (NINE) months of waiting and several return visits to Quidco to bump the ticket on their enquiry system I eventually got paid! No real explanation as to why the huge delay other than a couple of ticket responses from Quidco to say they were chasing the merchant. Not very good but at least I got it in the end!
This discussion has been closed.
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