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mistake in bank transfer - now saying the money has been redirected.
Comments
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kenny608uk wrote: »yeah the app doesn't, along with the transfers to internal accounts and external being under the same screen. I'm not denying I made a mistake. I'm just frustrated that 20 days seems to be the minimum and neither side is able to give me information without directing me to multiple departments.
Just confirming that what kenny608uk says is correct. The app for Lloyds now has internal transfers and external payments on the same screen. You do not need to enter a password to make an external payment to an existing payee.0 -
Thanks Ginger.
--UPDATE--
Spoke to the bank today. Santander have arranged a full refund of the amount - which is fortunate as I now have a funeral to plan, and they've sent me a letter of with the balance so I can arrange payment of the balance in full in a few weeks.0
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