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Barclaycard correcting payments

Hello All,


Previous member but can't remember my old account name - thanks for all the help before.


A friend of mine reclaimed PPI with Barclaycard in 2015 - and just received a letter and a quite big cheque again, as they said they had reviewed how they were calculating interest payments and changed the formulas, and realised he'd been underpaid.


Mine was claimed back about a year or 2 earlier - should i be expecting the same, or is it worth a nudge to them?


Many thanks,


Emma.

Comments

  • sorry - posted in wrong section.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    should i be expecting the same, or is it worth a nudge to them?
    Neither.
    Customers affected (like your friend) will be contacted automatically.

    Unless you have compelling reasons for believing your redress was incorrect, there is no point contacting the bank.
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