My laptop has totally lost all connection to wifi

toejumper

Hi hope someone can help my laptop has lost all connection to the wifi for some reason it turns the wifi off automatically in the setting

toejumper

Thanks its a Acer Aspire Es1311C4Q6
Windows 10
there is no slider switch to turn wifi on or off you have to do it in the settings section but it turns itself back off theirs no wifi showing in network connections

grumpycrab

I've had a laptop with wifi problems too (Intel Centrino); not solved yet (but current theory is its a Windows10 issue). Suggest you check the internet works by either using an ethernet cable OR a wifi dongle OR tethered phone (ensuring phone uses wifi).

Neil_Jones

Check you don't have a picture of an aeroplane by the clock. If so this means its in flight mode and wi-fi won't work. You can take it out of Aeroplane mode through Settings and typing Flight Mode and change the settings if needs be.

were

Very often it is the wifi card drivers. Wifi cards are often added on by the manufacturers from a third party. Don't rely on MS update to put new drivers on for you either. You laptop manufacturer usually will not have the latest drivers either. You should visit the chip, and card manufactures site instead. I always choose the newest driver, even if it is not Windows Hardware Qualified.

If you are the sort of person that always uses the laptop on mains, then a Homeplug could be an excellent choice for you.

toejumper

thanks its definitely not in flite mode probably needs a driver update, how will I find the right update for the wifi card

Thebestmumalive

We have had a problem with an Acer laptop losing wifi. It would work if we used a wifi dongle. It ended up going back to the retailer twice but they did fix it in the end. I think it had a new adapter in the end.

AndyPix

Right click that start flag, choose device manager


Expand "network adapters" - find the one that mentions wireless


Right click it, Go to properties => Power management -
and take the tick out of the box to "allow the computer to turn off the device"


If that doesnt solve your issue, connect with ethernet cable, and follow the same process except choose "update driver"


Let us know how you get on