MSE News: Olly Murs concerts cancelled after promoter stops trading 20 July 2017 at 6:19PM edited 21 July 2017 at 11:12AM in Consumer rights 1 reply 898 views

Former_MSE_Steve_1

Thousands of fans of the pop star Olly Murs have been left upset and out of pocket after two of the singer’s tour dates were cancelled because the concerts' promoter ceased trading...

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'Olly Murs concerts cancelled after promoter stops trading – can you get a refund?'

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Ian011

Some of these venues are still offering premium rate 084 or 087 numbers for after-sales enquiries and issues. This is illegal.

Regulation 41 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 has banned this since 13 June 2014.

Regulation 41(2) gives callers the right to a refund of any excess call costs incurred over and above whatever an equivalent call to an 01, 02 or 03 number would have cost.