I dont want BT, do I have to have them?? :(

espresso

rossw wrote: »

OK, so now we are all at the same point of enlightenment. I have an aside

Is it worth me going throug all this with the endless barrage of script reading drones that orange seem to throw at me ??

Can they relent on an individual customer basis if they make enough noise or is this a matter they will have to agree with OpenReach across the board and therefore make my efforts futile.

Should I keep nagging Orange or just go with someone like PlusNet and save all the pain

Ross

I have not seen much about the new Orange telecom offering but I would guess that they will state somewhere in their small print that you need a working BT line. Personally I would stick with BT for line rental, giving maximum flexibility for both calls and BB - don't like combined packages!

Drunkstar

savagevixen wrote: »

I stumbled across this thread as I am moving tomorrow and have just been on the phone to BT. I have been informed the same info as the OP. I am a regular MSE user, but have never been on the phone boards before. I am bewildered by the *sigh*. What is that all about? It seems pretty rude when someone is a newbie to the particular discussion to be so patronising.

Remember be nice to all MSE users.

The sigh is because this situation is brought up over and over again. It is mentioned on pretty much every page of the phones forum for the last...ooh, however long I have been here. Fact is that its frustrating that people dont use the search function at all, or even bother to read threads that indicate other people have the same issue.

Pure frustration at repeating the same thing over and over.

savagevixen

I do understand drunkstar, but to the avarage person, this issue only arrives when they move house, which lets face it, is not everyday.
Frankly I am horrified and do not actually understand the situation at all.

Tommorrow I am moving to a new rented address. The house is victorian town house that has clearly had a phone before. When I phoned to change my BT account over, they said they had to check the line. A chap phoned me (whilst in Sainsburys) and said there was no line at all and it will cost £125 to connect. They are going to phone back tommorrow, as I was to surprised to decide.

I know everyone here will *sigh* but can anyone else (does anyone else) supply landlines and connections?

We are skint and I am pretty gutted as when we move out it will stay for someone else. Or is it the landlord's responsibility at all?

savagevixen

Oh and just in case, I did search and I STILL [EMAIL="DON@T"]DON'T[/EMAIL] GET IT. It is gone on about so much and there are so many conflicting messages and posts that it would be far better if people who did know and understand, made a sticky that explained it. Then when Jo average phone user came along confused, the 'phone boffins' would not have to *sigh* and repeat themselves to the inferior non-phoneaholics.
I assumed that by this day and age BT would not have the monopoly, so I phoned virgin, and asked them to provide landline and the man laughed.

Heinz

savagevixen wrote: »

I phoned virgin, and asked them to provide landline and the man laughed.

And that is the exact point - Virgin could employ Openreach to provide the line just like any of the other line providers (including BT) would have to do but, because that would mean they'd have to put money up front (like you will have to), they won't.

However, BT alone is required by its licence to do so (it cannot 'opt out').

BexTech

These other Telco's want you to already have a working landline as it only costs them just over £2 to transfer the BT line to there, where for them to get a line installed would cost them over £100. These other Telco's don't want to swallow that £100 or seem to want to pass it on to the customer, they are doing all they can to make you think BT is the evil company, when it is them who don't want to pay the £100+ fee or give you the chance to pay it.