Another Indigo PCN

Handbags-at-dawn

Bizarrely, an Indigo day goes to 4a.m. It's buried deep in the FAQs on the Southern parking website. How on earth is a customer supposed to know this?

Coupon-mad

If you have not sent the POPLA appeal yet, add a final (or first) numbered appeal point that:

The PCN was described as, and purported to be a 'Penalty Charge Notice' (assuming it was?) and this impersonates a level of authority a private parking charge does not have, meaning that this 'PCN' was not properly described in terms of status and authority, and thus not properly given. Not only is use of the misleading word 'penalty' a serious breach of the BPA Code of Practice but it is also a misleading business practice. It is trite law that any ambiguity in wording must be interpreted in the way that most favours a consumer; the 'most favourable' legal interpretation of course meaning that the PCN must be cancelled. The status of a 'penalty' charge notice is certainly ambiguous and misleading, especially when issued on byelaws land, and cannot be upheld by POPLA as if it was a private parking charge with a completely different legal status.