We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
London & Country are a NIGHTMARE!
Comments
-
In general, you tend to find the factory line phone based services are fine with easy cases. However, they have less tolerance and ability to resolve easily the more complicated cases. Their sales reps want to sell the mortgage and move on to the next sale and the next one and so on.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
-
In general, you tend to find the factory line phone based services are fine with easy cases. However, they have less tolerance and ability to resolve easily the more complicated cases. Their sales reps want to sell the mortgage and move on to the next sale and the next one and so on.
I think you're right. My own case was not run of the mill but was something another independant broker sorted out without any problem, and without needing bank urls printed on any statements.
I found the lack of attention to detail with L&C meant it was a long string of "send this", "now we need that", "A is wrong, can you send again", "B is a month out of date now, can you send A & B together with a url". They were very easy to approach and get started with but I found the handling broker extremely arrogant and was pleased to drop my application through them and go elsewhere.Signature on holiday for two weeks0 -
I am using L&C at the moment and thnk theyre fantastic. Email replies are very fast, 10 mins or so. Phone calls are very easy. Everything is done promptly.
Could you perhaps get a different advisor?0 -
I am using L&C at the moment and thnk theyre fantastic. Email replies are very fast, 10 mins or so. Phone calls are very easy. Everything is done promptly.
Could you perhaps get a different advisor?
It isnt normally the mortgage adviser. It is the borrower. In the sense that simple cases tend to go through L&C very easily. However, cases with issues (such as pushing limits or non-standard stuff) tend to get treated as less priority.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
We used L&C last year and found them very good.
My credit file had no problems but my partner had a default so we had to use their adverse team and they were great.
They got us 1.49% with Halifax (probably helped that I bank with Halifax and we had 45% deposit)0 -
The official L&C mse account doesn't fancy commenting with one of their links on this post?
Funny that.I am a Mortgage BrokerYou should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it.
This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0 -
Was thinking exactly the same thing.....where is their representative when they are needed???:rotfl:0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.5K Banking & Borrowing
- 252.9K Reduce Debt & Boost Income
- 453.3K Spending & Discounts
- 243.5K Work, Benefits & Business
- 598.2K Mortgages, Homes & Bills
- 176.7K Life & Family
- 256.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards