PCN from Parking Eye Re Home Bargains Wrexham

MJones2912

Hi,

I received a parking charge notice from Parking Eye in regards to overstaying the 2hr period to park at Home Bargains in Wrexham in June.

It states we parked in the car park for 2hrs 14min, which is true. The visit went along the lines of:
- Find space (5 mins)
- Breastfeed 5 month old child in back of car (15 min)
- Go into HB and start shopping
- Nappy change after "explosion" (10 min)
- Continue shopping
-Leave car park.

I have a bank statement of the payment to HB.

I have read the forum but was wondering if I should bother including all of that in the appeal to parking eye in the first instance or use the template with reference to grace periods etc. My concern is that by adding all of the above it would be difficult to not tell them who was driving.

Any help/advice would be appreciated.

Thanks

Umkomaas

Use the template only at this stage.

In parallel, get yourself into Home Bargains, armed with your receipts for the day (and any back issues to prove you're a regular customer of HB) and ask for the manager and raise all these points with him/her. Preferably within earshot of a large number of customers.

You could have a case against HB as a breastfeeding mother under the Equality Act 2010. You will need to do plenty of research to get your head around the parameters, but you need to lay this on the manager (copy and hand to him/her the relevant extracts from the Act) and tell him/her that this isn't an empty threat, but one you will pursue - minimum damages cost would be £500.

Coupon-mad

Template only BUT with the bank statement uploaded as evidence attached as well, especially important if the driver spent more than £30. PE will cancel, if so. Don't say who was driving, so don't randomly add 'here is my bank statement to prove I shopped...' NOPE!

Did the PCN arrive by day 15, this is important! And did it have 'POFA 2012, keeper liability after 29 days' blurb on the back?

MJones2912

Coupon-mad wrote: »

Template only BUT with the bank statement uploaded as evidence attached as well, especially important if the driver spent more than £30. PE will cancel, if so. Don't say who was driving, so don't randomly add 'here is my bank statement to prove I shopped...' NOPE!

Did the PCN arrive by day 15, this is important! And did it have 'POFA 2012, keeper liability after 29 days' blurb on the back?

Thanks for the advice.
Yes it did have the POFA 2012 blurb and arrived a week after the date on the PCN.
Around £40 was spent in store.

MJones2912

Umkomaas wrote: »

Use the template only at this stage.

In parallel, get yourself into Home Bargains, armed with your receipts for the day (and any back issues to prove you're a regular customer of HB) and ask for the manager and raise all these points with him/her. Preferably within earshot of a large number of customers.

You could have a case against HB as a breastfeeding mother under the Equality Act 2010. You will need to do plenty of research to get your head around the parameters, but you need to lay this on the manager (copy and hand to him/her the relevant extracts from the Act) and tell him/her that this isn't an empty threat, but one you will pursue - minimum damages cost would be £500.

Thanks I will use the template only. I'm going to the store later on today and will talk to the manager. I also need to check out that they have cameras on both entrances/exits. There is a rear exit that isn't always open (its used for deliveries etc) If there is no camera on that exit then they don't have a leg to stand on.

I'll definitely look into the breast feeding aspect. My wife is a trained journalist so that may be something for her to get her teeth into.

Coupon-mad

Thanks I will use the template only

with the statement uploaded too - £40 spent might cancel it easily.

I'm going to the store later on today and will talk to the manager.

Don't check about cameras, just INSIST it is cancelled. Take a copy of the PCN (keep the original!) and a copy of your bank statement and tell the manager he has a ParkingEye UserManual with a contact email in it andyou expect the store to act on your behalf. Don't be fobbed off. Managers can cancel these easily.

Guys_Dad

Not sure I have ever seen a breast feeding argument reported as a winner either in court or POPLA on this forum. But there's always a first and it would be a much quoted golden nugget if we got one!