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PC can't see external hdd anymore - help please

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georgiac
georgiac Posts: 1,185 Forumite
Part of the Furniture 500 Posts Combo Breaker
I have a WD My Passport Ultra 1tb drve which I connect to my ( windows10) PC.

For some reason, the PC doesn't displayt it anymore in the This PC Devices and Drives section.

However if I go to Device Manager, it shows up under Disc Drives.

I don't know how to access the drive to save stuff to it.

If I attach the drive to my laptop it works perfectly and shows up in file explorer just fine.

Please can anyone help - thanks

Comments

  • Sicard
    Sicard Posts: 865 Forumite
    Ninth Anniversary 500 Posts Name Dropper Combo Breaker
    I had this problem when I used Vista and the workaround was to boot to safemode and error check the external drive which fixed it. I don't know if it'll work with W10.
    You know what uranium is, right? It's this thing called nuclear weapons. And other things. Like lots of things are done with uranium. Including some bad things.
    Donald Trump, Press Conference, February 16, 2017

  • Gillor
    Gillor Posts: 800 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    As a starter try the built-in Windows troublershooter...

    Control Panel > Hardware and Sound > Configure a device.
  • georgiac
    georgiac Posts: 1,185 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Thanks, managed to sort it, I needed to change the letter of the drive, for some reason?! thanks again
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