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Letter from Lowells advice please?

Hi all,

I recieved a letter today from Lowells telling me that they purchased a debt from a water supplier in March 2014 that I am responsible for. The amount is £70. They say it relates to my time at an address. I rented the address they mention from Sept 2011 to Sept 2012. I moved out but as far as I am concerned I settled all utility bills and all was fine. I have never heard anything until today's letter.

I have never missed a payment for anything to my knowledge but through passage of time I have no paperwork of proof of payments made woith respect of water from 2011/12. At the time I was living with my ex and we were paying from a joint account which has now been closed for years and I have no details of.

I'm shocked at recieving this letter and unsure what to do. I used to regularly enter water readings through the company's online service so do not know how this could have happened.

I'm unsure if this will be a statute barred debt due to the time passed.

Can anyone advise me what I should do? I have seen the "proveit" letter but if I send that then will I have acknowledge the debt?

I should add that this year I obtained a mortgage and at the time my credit score was 999 with no trace of this matter.

Thanks.

Comments

  • sourcrates
    sourcrates Posts: 31,978 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Saverinho wrote: »
    Hi all,

    I recieved a letter today from Lowells telling me that they purchased a debt from a water supplier in March 2014 that I am responsible for. The amount is £70. They say it relates to my time at an address. I rented the address they mention from Sept 2011 to Sept 2012. I moved out but as far as I am concerned I settled all utility bills and all was fine. I have never heard anything until today's letter.

    I have never missed a payment for anything to my knowledge but through passage of time I have no paperwork of proof of payments made woith respect of water from 2011/12. At the time I was living with my ex and we were paying from a joint account which has now been closed for years and I have no details of.

    I'm shocked at recieving this letter and unsure what to do. I used to regularly enter water readings through the company's online service so do not know how this could have happened.

    I'm unsure if this will be a statute barred debt due to the time passed.

    Can anyone advise me what I should do? I have seen the "proveit" letter but if I send that then will I have acknowledge the debt?

    I should add that this year I obtained a mortgage and at the time my credit score was 999 with no trace of this matter.

    Thanks.

    Blimey Lowell are popular on here tonight !!!

    You should send the provit letter yes.

    It is specifically worded so as not to acknowledge anything..
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Saverinho
    Saverinho Posts: 5 Forumite
    Sixth Anniversary First Post Combo Breaker
    Should I send it straight away or wait for some kind of threat of enforcement?
  • sourcrates
    sourcrates Posts: 31,978 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Saverinho wrote: »
    Should I send it straight away or wait for some kind of threat of enforcement?

    Best do it now and get it over with.

    For £70 it won't go to court, but dealing with it will get them off your back.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • lowell have said they do not have original credit agreement but have sent me statements of transactions i made with the original creditors....is that satisfactory as proof of agreement or do they need to provide the original credit aggrement with signature to enter a ccj??
  • fatbelly
    fatbelly Posts: 23,260 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    lowell have said they do not have original credit agreement but have sent me statements of transactions i made with the original creditors....is that satisfactory as proof of agreement or do they need to provide the original credit aggrement with signature to enter a ccj??

    You need your own thread. Leave this one for the disputed water debt
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