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MSE credit club Experian score unexpected changes

Wenglish2016
Posts: 10 Forumite
Hi everyone I'm just looking for some help please I've had a new updated MSE credit club report yesterday and it's showing in purple a lot of changes this month compared to Last months. It's also jumped up by over 400 points and after looking at all the changes it looks like a few big mistakes have happened on Experian's end. This month it shows that my 2 x CCJs have been removed years early and my credit cards and bank account have also been removed from the file leaving everything else correctly. I also then logged into my Experian free score check and again it's showing over 400 extra points this month so deffo a experian issue. I'm not sure what to do as obviously having the CCJs removed early is awesome as it's the only thing letting my file down and they have only ever been on Experian never on call credit or equifax but the fact the credit card accounts and bank account missing is a shame as I've worked hard over the last 3 years to build it all up. So has this ever happened to anyone else or is it just a malfunction and will go back to normal next month ? I'd like to order my experian file directly but I'm not paying £15 any ideas anyone ?
Thank you inadvance
Thank you inadvance
0
Comments
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The score means jack.
Ignore it.
Get your Experian file through the MSE Club for free.0 -
I've also had a ccj disappear a year early on mine0
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Wenglish2016 wrote: »I'd like to order my experian file directly but I'm not paying £15 any ideas anyone ?
Whatever you do don't pay £15 for a report from anyone!.
The most you should ever pay is £2 for a statutory report:
http://www.experian.co.uk/consumer/statutory-report.html0 -
Wenglish2016 wrote: »Hi everyone I'm just looking for some help please I've had a new updated MSE credit club report yesterday and it's showing in purple a lot of changes this month compared to Last months. It's also jumped up by over 400 points and after looking at all the changes it looks like a few big mistakes have happened on Experian's end. This month it shows that my 2 x CCJs have been removed years early and my credit cards and bank account have also been removed from the file leaving everything else correctly. I also then logged into my Experian free score check and again it's showing over 400 extra points this month so deffo a experian issue. I'm not sure what to do as obviously having the CCJs removed early is awesome as it's the only thing letting my file down and they have only ever been on Experian never on call credit or equifax but the fact the credit card accounts and bank account missing is a shame as I've worked hard over the last 3 years to build it all up. So has this ever happened to anyone else or is it just a malfunction and will go back to normal next month ? I'd like to order my experian file directly but I'm not paying £15 any ideas anyone ?
Thank you inadvance
Hi Wenglish2016,
We pull your info on a monthly basis from Experian's database and due to the amount of changes you've seen are you able to email so we can look into this further for you?
You can reach us on creditclub@moneysavingexpert.com. If you can also include your Credit Report Reference Number (N000000 - at the top of your Credit Report) and a small note saying that you're emailing as a result of the forum post.
Thanks,
MSE Chris0
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