MSE credit club Experian score unexpected changes

Hi everyone I'm just looking for some help please I've had a new updated MSE credit club report yesterday and it's showing in purple a lot of changes this month compared to Last months. It's also jumped up by over 400 points and after looking at all the changes it looks like a few big mistakes have happened on Experian's end. This month it shows that my 2 x CCJs have been removed years early and my credit cards and bank account have also been removed from the file leaving everything else correctly. I also then logged into my Experian free score check and again it's showing over 400 extra points this month so deffo a experian issue. I'm not sure what to do as obviously having the CCJs removed early is awesome as it's the only thing letting my file down and they have only ever been on Experian never on call credit or equifax but the fact the credit card accounts and bank account missing is a shame as I've worked hard over the last 3 years to build it all up. So has this ever happened to anyone else or is it just a malfunction and will go back to normal next month ? I'd like to order my experian file directly but I'm not paying £15 any ideas anyone ?

Thank you inadvance

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The score means jack.

    Ignore it.

    Get your Experian file through the MSE Club for free.
  • Time2go
    Time2go Posts: 198 Forumite
    I've also had a ccj disappear a year early on mine
  • takman
    takman Posts: 3,876 Forumite
    1,000 Posts Combo Breaker
    I'd like to order my experian file directly but I'm not paying £15 any ideas anyone ?

    Whatever you do don't pay £15 for a report from anyone!.

    The most you should ever pay is £2 for a statutory report:

    http://www.experian.co.uk/consumer/statutory-report.html
  • MSE_Chris
    MSE_Chris Posts: 212 MSE Staff
    Eighth Anniversary 100 Posts Photogenic Name Dropper
    edited 25 July 2017 at 9:56AM
    Hi everyone I'm just looking for some help please I've had a new updated MSE credit club report yesterday and it's showing in purple a lot of changes this month compared to Last months. It's also jumped up by over 400 points and after looking at all the changes it looks like a few big mistakes have happened on Experian's end. This month it shows that my 2 x CCJs have been removed years early and my credit cards and bank account have also been removed from the file leaving everything else correctly. I also then logged into my Experian free score check and again it's showing over 400 extra points this month so deffo a experian issue. I'm not sure what to do as obviously having the CCJs removed early is awesome as it's the only thing letting my file down and they have only ever been on Experian never on call credit or equifax but the fact the credit card accounts and bank account missing is a shame as I've worked hard over the last 3 years to build it all up. So has this ever happened to anyone else or is it just a malfunction and will go back to normal next month ? I'd like to order my experian file directly but I'm not paying £15 any ideas anyone ?

    Thank you inadvance

    Hi Wenglish2016,

    We pull your info on a monthly basis from Experian's database and due to the amount of changes you've seen are you able to email so we can look into this further for you?

    You can reach us on creditclub@moneysavingexpert.com. If you can also include your Credit Report Reference Number (N000000 - at the top of your Credit Report) and a small note saying that you're emailing as a result of the forum post.

    Thanks,

    MSE Chris
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