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VCS parking ticket requiring log on at MyParkingCharge.co.uk

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  • BrownTrout
    BrownTrout Posts: 2,298 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    You dont need a dm
  • KeithP
    KeithP Posts: 41,258 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    As Umkomaas said:
    Unlikely that any regular will do that...
  • Content of their WS, part 1 of 2


    Salient points below, numbered for ease of reference here


    Introductions & Background:


    • Claimant has been accredited member of Approved Trae Associations certified by DVLA, was awarded approved operator status through full compliance with code of practice for private enforcement on private land and unregulated car parks. Code of practice gives recommendations in regards to signage and claimant follows recommendations.
    • ..there are disabled badges that require a blue badge to be displayed. It is this condition that is material to this case.


    Title & Interest


    • …The lawful occupant, Centro appointed the claimant to manage within the development. Following their appointment the claimant erected warning notices throughout the development making clear that anyone parking within the development did so on in accordance with the terms and conditions of the sign.
    • The claimant submits that they have the authority to implement a parking scheme since xx September 2014. There has been no notice of termination and the claimant remains contracted to enforce parking to date. The claimant is contracted to undertake parking management activities and issue Parking Charge Notices (“PCN”) where vehicles are identified on the development in breach of the advertised terms and conditions. A copy of a statement with our client can be identified in exhibit xx.
    • The claimant was appointed to monitor the development for compliance with the terms and conditions … the claimant’s role was therefore simply to enforce the conditions.
    • In accordance with their contract appointing the claimant the claimant was entitled to pursue any parking charges as a result of the breach of the terms and conditions of the parking scheme in their own names. The signs throughout the development clearly advise anyone parking within the development that they were entering in to a contract with the claimant. The claimant was entitled to contract with drivers on behalf of the owners of the development in accordance with their appointments


    Breach of the terms and conditions


    • ..customer only system in operation … managed by claimant … patrol officers monitor … issue PCN in breach of advertised terms and conditions
    • Any vehicles not identified as not belonging to a customer of the Centro station park and ride whilst in the premises would be deemed to be parking in breach of advertised terms and conditions. This system was chosen by client as it was low tech, relatively inexpensive and proven to work. This was to use warning notices to create a system where people are warned that they are entering upon private land where parking is controlled by the claimant and that they offer to admit them only on the published terms. The drivers accept the offer by entering on the land in knowledge of the advertised terms and conditions. The warning notices are clear, prominent and there to be read and understood by any motorist who enters on to private land
    • The claimants production identified enclosed in [appendix] contains information as to the development. Within the productions enclosed is statement of authority, photographs of the car park, overhead of the car park.
    • The claimant manages the parking scheme and regularly inspects the development … role is to erect signs …. Explaining terms and conditions ... warning signs are visible upon entry to the car park and throughout the location – entrance board, [over 50] warning signs
    • Amongst other things the above signs specifically detail the terms and conditions of parking and the consequences of failing to comply with these terms and conditions. In particular the signs specifically state their charge for breaching the terms and conditions is £100 discounted to £60 if paid within 14 days. This is a contractual clause which specifies the amount owed. There is sufficient and adequate signage for the terms and conditions to have been brought to the attention of any motorist wishing to use the car park.
    • Whilst the vehicle was in the development the said vehicle was recorded parked in a disabled space without clearly displaying a valid disabled persons badge thus resulting in a PCN being issued.


    Liability of the defendant to the claimant


    • The claimant’s production of exhibit xx is evidence of the date, time and location that the defendant parked their vehicle in contravention of the terms and conditions associated with parking within the development. The claimant would ensure compliance of the terms and conditions and when noting that the defendant’s vehicle was parked in breach of the terms and conditions, the claimant affixed a card to the defendant’s windscreen informing that they may have breached the terms and conditions of parking.
    • The card provided the defendant with a unique code that allowed the defendant the opportunity to access an online portal, myparkingcharge.co.uk in order to tview the alleged breach, the photographic evidence and either appeal of pay the charge.
    • In the absence of such an appeal or payment within 5 days of the contravention, the claimant will apply to DVLA in order to obtain the RK details. Once received then the claimant would issue a PCN usually within 14 days of the contravention. This, again, allows the defendant the opportunity to either appeal or pay the charge notice.
    • Should the motorist wish to appeal there is a two tier appeals procedure….
    • Should the adjudicator accept the contents of the appeal… however should the appeal be rejected…escalate appeal further to IAS
    • IAS is independent body provided by our trade association, the IPC…
    • Any appeal to IAS .. made within 21 days…
    • In absence of any payment or correspondence from the charge notice … send final reminder…
    • It is submitted that liability exists in each instance of parking in accordance with the notice issued to the defendant on each instance. The claimant submits the claimant’s evidence ought to be preferred in this matter. The claimant implemented a parking scheme and the defendants’ vehicle was identified in breach of the advertised terms and conditions of parking within the development.


    Authorities


    1. It is settled that individuals may enter in to a contract with a sign and reference is made to Thornton v Shoe Lane Parking 1971 2 QB 163. The sign was the offer and the act of parking the acceptance of the offer on each occasion.
    2. The claimant is entitled to charge for each instance in which the defendant was observed parked in a disabled space without clearly displaying a valid disabled persons badge at the development. In this case the charge for breaching the terms and conditions is £100 discounted to £60 if paid within 14 days.
    3. The claimant wishes to rely on the precedent set under Vine v Waltham Forest LBC [2002] 1 WLR 2383, 2390, where Roch L J stated “the question whether a person voluntarily assumes a risk or consents to trespass to his or her property is to be judge objectively and not subjectively. Once it is established that sufficient and adequate warning notices were in place a car driver cannot be heard to say that he or she did not see the notice. Were that to be the law, it would be too easy for car drivers who trespass with their cars to evade the only method land owners have of stopping the unauthorised parking spaces or parking areas on their property”.
    4. The claimant further relies upon schedule 4 of the POFA 2012 and contends that they can hold the defendant liable for the PCN under the said enactment. The relevant clause is “4(1) the creditor has the right to recover any unpaid parking charges from the keeper of the vehicle…5 1 (b) … if they are unable to take steps to enforce that requirement against the driver because the creditor does not know both the name of the driver and a current address for service for the driver…”
    5. In the defendant’s failure to act upon each notice addressed to them by putting forward their position or transferring liability, the claimant is able to pursue the registered keeper of the vehicle, which is the defendant, as confirmed by the DVLA
    6. The signage is prominently displayed and visible on entry to the site. It is submitted that the claimant has done what is reasonable to draw attention to the existence of the contractual terms and therefore has given sufficient notice of them.
    7. The Supreme Court in Parking Eye v Beavis [2015] UKSC 67 has established that in cases as this, a contract exists between the motorist and the operator, whereby a motorist is granted a contractual licence to park their car in the car park on the terms of the notice posted at the site, which are accepted by entering and leaving the site.
    ...contd
  • Part 2 (having trouble posting since IP address blocked)

    The Defendants' Defence

    The claimant will address the defence by way of paragraphs

    1.!!!!!! Paras 1-5 of the defence are denied. The defendant is liable to pay
    the claimant £160 for breaching the terms and conditions of private parking
    as the defendants vehicle was parked in a disabled bay without displaying a
    blue badge.

    2.!!!!!! In response to the byelaws, it is the claimants submission that
    such byelaws are not compulsory irrespective of whether there are byelaws in
    place or not (the defendant is put to strict proof on this). The claimant
    relies upon the authority of Jones & Tighilt (on behalf of National Taxi
    Association) v First Greater Western Ltd [2013] EWHC 1485

    3.!!!!!! The claimant submits the land in question is defined as private
    land. There is no public right of way. The land is not shown on the list of
    highways maintainable at public expense kept under the Highways Act 1980. In
    short, there are no official document records any public right of way over
    the land.

    4.!!!!!! The claimant hereby submits that the court should adopt the above
    approach on paragraph 41 in so far that station premises are private land.
    The court is referred to the cases of Perth General Station Committee v Ross
    [1856 18 CB 46 where it is held that there was no right of access to the
    station for hotel porters; and to Baker v Midland Railway Company [1856] 18
    CB 46 where it was held that there was no right of access to the station for
    bus drivers.

    5.!!!!!! Therefore the land owners are entitled to introduce a scheme as
    both a private landholder and under the Byelaws (if any). As such they have
    an unqualified private right to determine who, and on what terms, it permits
    to come on to the land of which it is the lessee.! HHJ McCahill cited at
    paragraph 390 "even if the byelaws did not permit its introduction, and even
    if FGW had wrongly invoked byelaws powers, its position as a private
    landowner, with power to control those who came on to its land, justified
    and rendered lawful the permit scheme"

    6.!!!!!! It was further cited at paragraph 402, "whatever arguments one
    might make about the running of trains and similar core functions of the
    railway industry being of a public nature and therefore the defendant being
    a hybrid body with some public functions, the control of vehicular access to
    private land, consisting of a station approach, strikes me as a private act
    and private aspect of the defendant's operations, notwithstanding the
    existence of and any reliance on its rights as a private landowner...in this
    case I am satisfied that it is a matter of private relationship between, and
    the respective private rights of, the two parties"

    7.!!!!!! It is argued that the Byelaws are therefore arbitrary. It is not
    mandatory that the Byelaws are utilised so long as the relationship is
    established between the two parties. The claimant submits the terms and
    conditions relayed to the defendant were clearly set out on a contractual
    basis. In addition, it also warned the motorist that the Byelaws applied to
    the car park and that such rights to utilise the Byelaws were "reserved" and
    "without prejudice" to the advertised terms and conditions displayed. This
    is supported in the First Great Western Ltd case at para 195 " I see no
    reason, in principle, why a taxi stand on private land should not be subject
    to both regulatory regime of the licensing authority to matters within the
    jurisdiction, whilst simultaneously be subject to the management restriction
    and controls imposed by landowner as condition of access to the land"

    8.!!!!!! The claimant submits that what landowners do with private land and
    who it lets on to its land are private matters for it. The scheme introduced
    is necessary and proportionate to the aim pursued. The defendant is being
    asked to sign up to the terms and conditions and if in breach is required to
    pay a fee of £100 reduced to £60 if payment is prompt. This charge levied is
    used to police the car park and is heavily reinvested to improve the layout,
    the facilities and to alleviate congestion to the benefit of the users. This
    is supported within the scope of the tender document.

    9.!!!!!! In submission that the car park is private land and that the
    landowner had unequivocal rights and power to control those who came on to
    its land, justified and rendered by a parking enforcement scheme, it is
    irrelevant whether the Byelaws did not permit such an introduction. Its
    position as a private landowner permitted such a right by regulating who and
    what terms motorists could access its land

    10.!! Paragraph 6 to 12 of the defence is denied

    11.!! The claimant submits that its notice is compliant with schedule 4 of
    the POFA 2012 and contends that they can hold the defendant liable for the
    PCN under the said enactment. The relevant clause is "4 (1) the creditor has
    the right to recover any unpaid parking charges from the keeper of the
    vehicle... 5 1 (b) ... if they are unable to take steps to enforce that
    requirement against the driver because the creditor does not know both the
    name of the driver and a current address for the service of the driver..."

    12.!! In the defendants failure to act upon each notice addressed to them by
    putting forward their position or transferring liability the claimant is
    able to pursue the registered keeper of the vehicle , to which is the
    defendant as confirmed by the DVLA

    13.!! The PoFA 2012 is a piece of legislation introduced to provide Keeper
    Liability. This means that if the Operator does not know the name or address
    of the driver they can hold the keeper liable. To do this an operator will
    need to meet the requirements contained within the POFA - such as timescales

    14.!! The claimant submits that the notice sent to the defendant is
    compliant with schedule 4 of the POFA 2012. The defendant has had the
    opportunity to name the alleged driver but failed to do so. As such, the
    defendant rendered himself liable to the charges levied. The defendant was
    naïve in thinking we could not pursue the Keeper Liability

    15.!! In the defendant's failure to act upon each notice addressed to him by
    putting forward his position or transferring liability, the claimant is able
    to pursue the RK of the vehicle, to which is the defendant, as confirmed by
    DVLA

    16.!! In this instance para 9 relates to notices which are issued through
    the post. For a notice to be relied upon under para 9 certain requirements
    need to be met these requirements are laid out within para 9 (2)

    17.!! The first requirement is that the notice must specify the vehicle the
    relevant land on which it was parked and the period of parking to which the
    notices relates too. The notice to keeper clearly stated that the
    defendant's vehicle (xx) was parked on the relevant land (xx) including the
    date it relates too

    18.!! The second requirement is that the notice to keeper must inform the
    driver that they are required to pay a parking charge in respect of a
    specified period parking and the parking charge remains unpaid. The notice
    to keeper states the date of the contravention and states that the
    outstanding balance has not been paid

    19.!! The third requirement is that the notice to keeper must describe the
    parking charge due from the driver, the circumstances in which the
    requirements to pay arose and other facts that make them payable. The notice
    to keeper clearly sets out the breach in which the parking charge notice
    occurred and states the terms and conditions of parking are clearly
    displayed in the signage in and around the development.

    20.!! The fourth requirement is to specify the total amount of the parking
    charge that is unpaid as specified in the notice. The PCN sent to the D
    specifies that the outstanding balance is £100 discounted to £60 if paid
    within 14 days.

    21.!! The fifth requirement is that the NTK must state that the creditor
    does not know the name and address of the driver and must invite the keeper
    to either a) pay the PCN or b) notify the creditor of the name and address
    of the driver and pass the notice to the driver. The PCN was issued to the
    defendant gave the defendant the opportunity to pay the PCN , appeal the PCN
    or transfer the liability of the PCN

    22.!! The sixth requirement is that the NTK must warn the keeper that after
    a period of 28 days beginning with the day after that on which the notice is
    given the amount of unpaid parking charges have not been paid in full and
    the creditor does not know both the name and address of the current driver
    then the creditor will have the right to recover from the keeper so much of
    that amount as remains unpaid. The claimant submits that they have complied
    with this point.

    23.!! The seventh requirement is that the NTK must inform if any discounted
    offered prompt payment and the arrangement for resolution of disputes or
    complaints that are available. The claimant submits that they have complied
    with this point as the PCN issued gives the keeper the opportunity to pay
    the reduced charge of £60 in addition to the opportunity to appeal the
    charges and/or lodge a complaint about the PCN if they wish

    24.!! The eight requirement is that the NTK must identify the creditor and
    specify how and to whom payment or notification to the creditor may be made
    too. The NTK clearly states how to make payment, the deadlines for payments
    to be made and who the payment is to be made to

    25.!! The final requirement is that the NTK specifies the date in which the
    Notice is sent via post. On each occasion the PCN was issued it clearly
    state din the top right corner the date the notice was sent

    26.!! Paragraph 9 (3) states that the NTK must only relate to a single
    period of parking. Each PCN issued by the claimant was for an individual
    parking event

    27.!! Para 9(4) states that the notice must be given by either a) handing it
    to the keeper or leaving it at a current address for service to the keeper
    within in the relevant period or b) sending it by post to a current address
    for service for the keeper so that it is delivered to that address within
    the relevant period. The PCN was sent to the defendant it was sent by post
    to the address provided by DVLA

    28.!! Para 9 (5) states that the notice must be sent within 14 days
    beginning with the day after the contravention. The claimant can confirm
    that the PCN issued to the defendant was sent within 14 days of the
    contravention date

    29.!! Para 9(6) states that a notice sent by post is presumed unless the
    contrary is proved, to have been delivered on the second working day after
    the day on which it is posted. The claimant submits that their notice was
    issued by post to the defendant. It is therefore deemed served as per the
    above as to date no evidence has been received to prove otherwise

    30.!! In accordance with para 11 of schedule 4 POFA 2012 the claimant has
    made an application for the RK detail in relation to the period parking to
    which the unpaid parking charges relate. The claimant made the application
    during the relevant period for purposes of schedule 4 para 4 of the POFA
    2012 and posted the notice to the driver through the post to the registered
    keeper address. At the same time all details of the keeper were provided
    from the secretary of state in this cases the DVLA

    31.!! The claimant submits that at all the materials they have complied with
    the requirements and conditions of the POFA 2012. Due to this the claimant
    has the right to pursue the defendant as the registered keeper of the
    vehicle and not the driver of the vehicle in respect of these Parking Charge
    Notices.

    32.!! Para 13-19 of the defence are denied, the defendant is referring to
    unclear signage, the signage which is located around the private land
    clearly and boldly states the following "vehicles in disabled bays must have
    a valid disabled blue badge fully and clearly displayed in the front
    windscreen of the vehicle at all times"

    33.!! The claimant's evidence will show the following, the defendant's
    vehicle parked in a disabled bay without displaying a valid disabled blue
    badge. A note was displayed on the defendant's dashboard which stated "no
    children's parking spaces left" breaching the terms and conditions of
    private land

    34.!! The claimant avers that its signage is sufficiently clear to ensure
    that drivers are notified of the terms and conditions of parking. The
    signage is displayed in a font that is legible for any reasonable person.
    Thus, rendering it capable of creating a legally binding contract

    35.!! Further the claimants signs are compliant with the IPC code of
    practice

    36.!! Further to the above the site photograph which is enclosed in xx
    (notices and evidence) will show the disabled bay where the defendant had
    parked his vehicle in, the signage which is located around the property make
    it clear the bay is a disabled bay with a warning sign located behind the
    vehicle

    37.!! Paragraphs 20-21 of the defence are denied. The claimant respectfully
    refers the court to exhibit xx this contains a copy of the statement of
    authority confirming that the defendant has the authority to manage and
    enforce parking controls

    38.!! Paragraph 22 of the defence is denied. The claimant relies on the case
    ParkingEye v Beavis [2015] UKSC 67 and avers that it is relevant in the
    sense that it has established that in cases as this a contract exists
    between the motorist and the operator, whereby the motorist is granted a
    contractual licence to park their car in the car park on the terms of the
    notice posted on the site, which are accepted by entering and leaving the
    vehicle at the site.

    39.!! Para 23 f the defence is denied. The claimant refers to signs located
    in and around the development. The signs in and around the development state
    the following "if payment for the parking charge is not made in accordance
    with the payment terms, VCS and/or its agents will be entitled to take debt
    recovery & legal proceedings to recover any outstanding charges, including
    interest and any additional costs incurred"

    40.!! The claimant submits it is clearly set out in the terms and conditions
    that additional costs may be incurred if the PCN has not been paid.
    Therefore the claimant is pursuing for the £60 debt recovery charge it has
    occurred

    41.!! The claimant refers to the IPC code of practice part E schedule 5
    -parking charges, which states the following "where a parking charge becomes
    overdue a reasonable sum may be added. This sum must not exceed £60
    (inclusive of VAT where applicable) unless court proceedings have been
    initiated"

    42.!! The claimant submits that the debt recovery charge included within the
    claim does not exceed £60 and therefore is in accordance with the IPC code
    of practice

    43.!! The claimants evidence will show the defendants vehicle parked in a
    disabled bay where parking is not only prohibited for blue disabled badge
    holders

    44.!! The claimant was not displaying a valid disabled blue badge but had
    displayed a note in his vehicle which stated "no children's parking spaces
    left"

    45.!! The defendant clearly has no respect for private property and had
    failed to acknowledge under what basis the claim has been brought and the
    reason if breach of contract

    46.!! The defendant writing a note is him addressing the fact he had parked
    in a disabled bay and this should not have been done. The defendant parking
    his vehicle and leaving a note shows the claimant the utter disrespect the
    defendant has for the claimants private property

    47.!! The defendant has failed to address why he was under the impression
    that he was able to park his vehicle in a disabled bay without displaying a
    blue badge but thinking it was appropriate to leave a not advising the
    claimant how there was no parking bays left

    48.!! The claimants evidence will show the patrol officers comments stating
    how there were no bays prebooked on the date of the contravention. This is a
    car ark where the bays have to be prebooked

    49.!! The defendant clearly has no remorse for his actions and has gone on
    to write a long winded defence which does not explain the defendants
    actions on the date of the contravention

    50.!! The claimant is pursuing the defendant for the full outstanding
    balance

    Summary

    51.!! The claimant was entitled to erect signs in the development in
    accordance with their appointment by the freeholder. The signs were duly
    erected at the development. The defendant ought to have been made aware of
    the terms and conditions of parking. The defendant could not have been in
    doubt, at worst, after the issue of the first PCN

    52.!! The claimant wishes to rely on ParkingEye v Beavis 2015 UKSC 67 and
    submits it has a legitimate interest in enforcing the parking charges as
    stated. This is how the claimant can support the services they provide to
    their client. The claimant avers that its charges are "neither extravagant
    nor unconscionable"

    53.!! Accordingly the claimant is entitled to a judgement. It is a matter of
    agreement that the instance of parking in contravention of the terms and
    conditions of the signs. Liability is agreed to be £100 in accordance with
    the amount stated on the signs. The claimant submits they are therefore
    entitled to a judgement for the amount together with the expense of the
    cause

    54.!! In view of the defendant not paying the charge within 28 days the
    breach of the contract entitles the claimant to damages as of right in
    addition to the CN incurred. The warning notices make it clear that damages
    will be sought and added to the charge levied. The maximum amount awarded is
    £60 which is identified as a debt recovery charge. The claimant would place
    reliance upon the Court of Appeal ruling in Chaplair Limited v Kumari [2015]
    EWCA 798 " that does not alter the fact that it remains a contractual
    entitlement which the Court will enforce subject to it equitable power to
    disallow unreasonable expenses. There is nothing in the rule making powers
    in respect of the CPR which enable the rules to exclude or override that
    contractual entitlement and I therefore agree with Arden LJ that the Judge
    had jurisdiction to assess the costs free from any restraints imposed by CPR
    27.14".

    [Appendices]

    Site information:

    Letter of authority dated xx Aug 2015 (stating landowner as Centro); copies
    of signs on A4 paper (much clearer than physical signage in car park some of
    which is faded, obstructed by railing); overhead photo of site depicting
    signage placements; undated photos of car park with cars in (showing
    disabled bays fully occupied but they were not on date of alleged
    contravention).

    Notices & evidence:

    PCN NTK (combined) contravention date xx/7/17, issue date xx+7

    PCN final reminder issue date xx+36 calendar days

    Demand for payment, issue date xx +19months

    Final demand, date posted 15 calendar days after demand for payment

    LBC dated 29 calendar days after final demand

    Photos of parked vehicle, date/time stamped. Disabled bay sign behind
    vehicle & a parking notice near it - unreadable from inside vehicle

    Photo of note on dashboard inside vehicle

    Photo of vehicle was piece of card "!attention! document enclosed" [no
    document enclosed just reference to their website with a code"
  • Le_Kirk
    Le_Kirk Posts: 24,200 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If you are trying to post from Word, you will get a blocked IP address. Use WordPad or similar.
  • Thanks Le_Kirk
    It was the blocked IP address issue as a result of Word.
    I've managed to post the rest of the claimant WS via another device earlier, so now await comment from regular, learn-ed contributors hopefully.
  • Before the RK prepares their WS, there is one key query, in that does the note inside the windscreen indicate contract formation?


    Secondly, in other threads there is comment about 'disabled bays on private land have no standing in law" and if the claimant is asserting the land is private land, the WS should include this point?


    Thanks
  • clarkcj
    clarkcj Posts: 64 Forumite
    I just lost an n244 application due to the Great Western point on byelaws - beware!
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    1) Before the RK prepares their WS, there is one key query, in that does the note inside the windscreen indicate contract formation?

    Please explain what you mean by this?

    2) Secondly, in other threads there is comment about 'disabled bays on private land have no standing in law" and if the claimant is asserting the land is private land, the WS should include this point?
    This is that simply saying "disabled bay" doesnt mean anything. Any terms and conditions are set by signage.
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