Specsavers

thebullsback

I called in to my local Specsavers three weeks ago and was persuaded by them to try varifocal lenses and told at the time if there was a problem I could exchange them for "Normal " glasses.
Well I could not get used to Varifocal so I was given a pair of "Normal" lenses in Frame I had chosen for my Varifocials.
I mentioned at the time of the exchange if I was a refund as I had paid £330 for Varifocails £125 for frame and extra money for ultra thin lenses and also extra for top of range varifocal lenses.
I received £155 refund and left the shop.
On looking at a brochure for specsavers I have at home I notice they are giving a 2 for 1 offer on the frames I have chosen.
Do I qualify for a extra pair of glasses in spite of having a refund bearing in mind I have paid £175 for the one pair I now have??

dj1471

I would say so, yes. Why don't you go in and ask?

shaun_from_Africa

Is the "2 for 1" promotion running all the time or is it something that has recently started?

If it was going 3 weeks ago when you first made your purchase then yes, I don't see why you shouldn't be entitled to the 2nd pair but if the offer started after you paid your money then I doubt if you qualify.

DoaM

Do Specsavers ever NOT have a 2-for-1 offer?

elsien

2 for one won't cover the thinner lenses or any other extras you might have added on, you'd still be charged the extra for that on both pairs.

roddydogs

2 for 1 is a bit of a con, you only get a pair of their cheapest glasses, not expensive variofocals.

CardinalWolsey

roddydogs wrote: »

2 for 1 is a bit of a con, you only get a pair of their cheapest glasses, not expensive variofocals.

Not true, I recently had a new pair of varifocals; for my second pair chose sunglasses frames which they put varifocals in to and tinted the lenses for free. I think the offer is that you pay for the more expensive of the frames, but you get identical lenses in both.

eddddy

thebullsback wrote: »

I called in to my local Specsavers three weeks ago and was persuaded by them to try varifocal lenses and told at the time if there was a problem I could exchange them for "Normal " glasses.
....
....
Do I qualify for a extra pair of glasses in spite of having a refund bearing in mind I have paid £175 for the one pair I now have??

In legal terms, it depends what you agreed to when you paid the initial £330.

Was it agreed that you would be able to swap the varifocal glasses for two pairs of normal glasses, and get the refund? Or did you see a leaflet (or something) that made you think you could do that swap, before you paid the £330?

From your post, it sounds like the idea of being due two pairs of glasses came to you a long time after paying the £330 - so it was not agreed when you made the contract.

But you can always ask - they may give you a second pair as a 'goodwill gesture'.