Praise - Mike O'Sullivan Garage Services

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Had my car serviced at my usual local garage earlier this month and asked them to investigate what I thought was a louder than normal induction noise on acceleration (Turbo petrol engine with stage 1 remap).

When I collected the car they said that they had checked as best as they could and couldn't find any obvious fault, they suggested that I contacted Mike O'Sullivan Garage Services in Birkenhead who is set up for this kind of diagnostics and has the necessary equipment to fully pressure test the induction system.

I called in to discuss the problem and he quoted me approx £40-50 to carry out the test. I booked the car in for the following week and dropped it off as arranged.

Hadn't heard from them by 4pm so called to see how things were going, the lady I spoke to said if I could give them another half hour the car would be ready to be collected and that Mike would discuss things with me then. That sounded a bit ominous (potential big bill ?) but I arrived at the garage and spoke to Mike, he said they could find no fault with the car and the pressure test highlighted no issues - relief. I asked how much I owed him and he insisted there would be no charge.

Bearing in mind that I have never used this garage before and because of it's distance from home I probably won't routinely use them again I am greatly appreciative of the gesture.

As I say, I will stick with my local garage for the routine stuff but would not hesitate to use Mike's services again if required and would not hesitate to recommend him (but I can't guarantee that you won't have to pay) !