Landscape gardener work is awful, where do I stand?

Hi
I'm looking for some advice if possible please. I've employed a landscape gardener to redo my garden, he advised it was a two week job and that he would start in February. It's now July and he still hasn't finished, he has worked maybe half a day a week with numerous apologies but no real reason for not finishing the work.

I have asked two other landscape gardeners to look at the work and they have advised that it is of a terrible standard. I am very upset and want to get the work rectified, although preferably not by the original Gardner who hasn't finished.

I didn't sign a contract and only have an email with his quote along with multiple text conversations promising the work would be done when I've requested it finished with 7/14 days.

Does this count as a contract with him? Can I go through the consumer act and request money back or the works rectified? Do I have to offer him the opportunity to rectify the works or can I get someone else to and give him the bill?!

Any advice on the matter would be greatly appreciated! Thank you.
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Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 13 July 2017 at 9:15PM
    You've paid him?
    There are landscape gardeners , there are gardeners and there are cowboys.
    How did you find him?
  • Grumpycat
    Grumpycat Posts: 21 Forumite
    Eighth Anniversary Combo Breaker
    We paid half upfront and then a further £1500 as he said he'd be able to get the job done quicker (massive lie!), still a bit left to pay.
    He was recommended by my boss who had a good experience with him, he had even ubderwuoted but refused to take more money from my boss so I thought he'd be ok!
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What work did he do for your boss?
  • Alter_ego
    Alter_ego Posts: 3,842 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Ubderwouted has got me beat.
    I am not a cat (But my friend is)
  • Grumpycat
    Grumpycat Posts: 21 Forumite
    Eighth Anniversary Combo Breaker
    He laid a patio, only a couple of days work in comparison
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You need to explain in more dtail what you asked him to do and also what the problems are
  • Grumpycat
    Grumpycat Posts: 21 Forumite
    Eighth Anniversary Combo Breaker
    He was hired to lay two patio areas, build a patio wall then render it with two steps up to the garden. Lay new turf, shed base, path, veg patch and raised flower bed with sleepers. About half the work has been done since February, the patio it too high in relation to the damp course, it's stained, has crosses and straight lines in the pattern which it shouldn't, it slopes one way and has no drainage so water will pool. The wall isn't tied at each end so could fall over and the render looks awful, the steps are wonky, the sleepers have nails sticking out so stuff could get caught on then, that's a few of the main issues!
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    So how much was his quote and how much have you paid him?
  • tykesi
    tykesi Posts: 2,061 Forumite
    1,000 Posts Combo Breaker
    Drip drip drip...
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Alter_ego wrote: »
    Ubderwouted has got me beat.

    Underquoted ;)
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