We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
How to get electoral roll info updated?
Options

alfieralfie
Posts: 2 Newbie
Hi I need some advice -
I moved house in December last year, but contacted the national electoral roll so we could vote. We voted in March at the local ones & kept the voting notification. I then tried to change electric provider & was turned down cos I failed the credit check. I joined Equifax as I know my credit is good & found we weren't registered on the electoral roll. I took photos of my voting card & sent it to them with an email explaining that this information needed updating.
They responded & said the council will send them updates to the electoral roll every few months & they will update it then. That was May & it is still not updated, hence I am now stuck with bad credit & need to get a gas contract for a new supply.
Any ideas as to how I can force them to update my file??
I moved house in December last year, but contacted the national electoral roll so we could vote. We voted in March at the local ones & kept the voting notification. I then tried to change electric provider & was turned down cos I failed the credit check. I joined Equifax as I know my credit is good & found we weren't registered on the electoral roll. I took photos of my voting card & sent it to them with an email explaining that this information needed updating.
They responded & said the council will send them updates to the electoral roll every few months & they will update it then. That was May & it is still not updated, hence I am now stuck with bad credit & need to get a gas contract for a new supply.
Any ideas as to how I can force them to update my file??
0
Comments
-
Ask your council if they will do a manual update. At least find out when in the year they update.
Ask the other CRAs if they will accept evidence from you for an update.0 -
Thanks, I will try that.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards