paypal/ebay fake email?

burbs_2

Hi

I keep getting an email (3 times this week) from service@paypal.co.uk stating that there has been a problem with updating my listings with the paypal logo.

it just seems a bit weird as i have to click a link (i havent) and then they say i will be required to enter my passwords for Ebay and Paypal to update the auctions. I dont have anythin for sale at this time anyway.

Who do i forward it to to find out if its fake? has anyone had it before?

regards

soolin

burbs wrote:

Hi

I keep getting an email (3 times this week) from service@paypal.co.uk stating that there has been a problem with updating my listings with the paypal logo.

it just seems a bit weird as i have to click a link (i havent) and then they say i will be required to enter my passwords for Ebay and Paypal to update the auctions. I dont have anythin for sale at this time anyway.

Who do i forward it to to find out if its fake? has anyone had it before?

regards

ACtually that might be a real one! Log in through paypal though to be doubly sure, don;t follow the link in the email.

I only know because I reported one to paypal and it was real, I should have guessed really as it addressed me by my correct name and not as 'dear user' or whatever. It turned out that I had changed my ebay password and not updated the paypal records, paypal need your ebay password to add the paypal logo to your auctions if you have that option ticked.

However, always better safe than sorry and if you are in doubt forward it to spoof@paypal.co.uk anyway for confirmation. Just because I had a real one doesn't mean that the scammers haven't cottoned onto the actual wording and are using it for their own scams.

Soo

Fuzzy_2

Hi Burbs

I had this one too, so the first thing I did was send it to [email="spoof@paypal.com"]spoof@paypal.com[/email]. Their response was totally woolly, and from their reply I had to glean that it was a genuine email from them. If the email was geniune if would have been nice if they had bothered to state that in the first sentence, I have pointed this out to them, but strangely they've not bothered to respond.

I did log into my Paypal account direct (ie not via the link in the email) and there was something wrong with my password, so was able to sort it, as I had changed my ebay password, although I don't recall requiring it when I set up my Paypal account, but then I could be wrong.

ManAtHome

BE CAREFUL - I've had emails from accounts@paypal.com and service@paypal.com - minor snag is that I don't have a Paypal account....

Check the message headers - in Outlook, right-click, choose 'properties', then the 'details' tab. Scroll down to the bottom and see if it mentions x-open-relay (spamcop blacklists). If so, it's DEFINITELY a phishy...

soolin

ManAtHome wrote:

BE CAREFUL - I've had emails from accounts@paypal.com and service@paypal.com - minor snag is that I don't have a Paypal account....

Check the message headers - in Outlook, right-click, choose 'properties', then the 'details' tab. Scroll down to the bottom and see if it mentions x-open-relay (spamcop blacklists). If so, it's DEFINITELY a phishy...

There is no need to check headers, if it is addressed to dear user or dear *insert email address here* then it is definitely fake. If it is addressed to you by full name, ie dear Jenny Smith, then it is possibly real. If in any doubt send it to spoof@paypal.co.uk

Soo

Fuzzy_2

I sent the "Paypal" email (same as Burbs) to their spoof reporting and this is the response:-

Dear ,

To keep members informed of our products and services, PayPal
occasionally sends emails to account holders. General Notification
emails and Payment Notification emails are activated by default.
Therefore, a PayPal user will need to set their Preferences to 'not'
receive these emails if they so choose.

Please check your Account Profile to ensure that your email notification
preferences are currently set to your desired specifications. You can
choose whether or not to receive these Notification emails by following
these steps:

1. Log into your account at https://www.paypal.com/ by entering your
email address and password in the Member Log In box
2. Click on "Profile"
3. Select "Notifications" under the Account Information tab
4. Select which Notifications you would like to receive
5. Click Save

Sincerely,

The PayPal Team
This as you can see doesn't answer the question as to whether it's a spoof or not! Can anyone tell me how that relates to the original one, because I fail to see the link? Perhaps it's me. I did ask if they could say in words of one syllable if it was or wasn't, but they couldn't manage that!!!